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Care Coordinator jobs in United Arab Emirates
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Fertility Care Coordinator: Patient Experience
SEHA
United Arab Emirates
On-site
AED 60,000 - 120,000
20 days ago
Patient Experience & Care Coordinator
GluCare
United Arab Emirates
On-site
AED 60,000 - 80,000
25 days ago
Medical Front Desk & Patient Care Coordinator
Estemarat Group
Dubai
On-site
AED 50,000 - 70,000
27 days ago
Customer Care Coordinator
Management Solutions International MSI
Dubai
On-site
AED 120,000 - 200,000
27 days ago
Discover more opportunities than anywhere else. Find more jobs nowVisual Merchandiser | Retail | M&S | UAE
Robinson & Co (Singapore) Pte Ltd
United Arab Emirates
On-site
AED 60,000 - 120,000
Today
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Field Investigator (Brand Protection Investigator)
SSC
United Arab Emirates
On-site
AED 60,000 - 120,000
Today
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Field Investigator (Brand Protection Investigator)
SSC HR Solutions
United Arab Emirates
On-site
AED 60,000 - 120,000
Today
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Connect with headhunters to apply for similar jobsHead of Information Security Operations
Sundus Gulf
Abu Dhabi
On-site
AED 200,000 - 300,000
Today
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Assistant Professor of Business
AUPS Education
Ras Al Khaimah
On-site
AED 100,000 - 150,000
Today
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Senior Energy Storage Consultant
EHIF
Abu Dhabi
On-site
AED 300,000 - 400,000
Yesterday
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CRM & Marketing Automation Specialist
Medi Clinic
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Marketing Automation Officer
Medi Clinic
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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VIP Ward RN — Patient-Centric Care Leader (Dubai)
Mediclinic Group
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Lead Neonatal Care Specialist in NICU | Private Health, PTO
Talentspoc
Abu Dhabi
On-site
AED 500,000 - 700,000
Yesterday
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Homecare Abu Dhabi - Female Nurse Manager
Czech Rehabilitation Hospital
Abu Dhabi
On-site
AED 120,000 - 150,000
Yesterday
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Nurse & Beauty Therapist — Holistic Care Expert
Ontime Group
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Senior Endocrinologist: Diabetes & Thyroid Care Leader with Benefits
Talentspoc LLC
Abu Dhabi
On-site
AED 550,000 - 735,000
Yesterday
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Laboratory Technician Physics | College of Arts and Sciences
American University of Sharjah
Sharjah
On-site
AED 120,000 - 200,000
Yesterday
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Clinical Nephrologist Consultant & Kidney Care Leader
Talentspoc LLC
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Labor & Delivery Care Specialist
American Hospital Dubai
Dubai
On-site
AED 120,000 - 200,000
2 days ago
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Public Area Care Specialist – Hotel Cleanliness
AccorHotel
Ajman
On-site
AED 60,000 - 120,000
2 days ago
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Care Coordinator (IVF)
SEHA
United Arab Emirates
On-site
AED 60,000 - 120,000
Full time
21 days ago
Job summary
A leading healthcare facility in the UAE is looking for a patient liaison to enhance communication between patients and clinical staff. The role includes maintaining confidential records and assisting with patients' appointments and medical care coordination. Ideal candidates will possess strong communication skills and a customer-focused philosophy, ensure patient needs are met and facilitate positive interactions within the healthcare environment. This position plays a crucial role in supporting patient satisfaction and care delivery.
Qualifications
- Strong communication skills with patients and medical staff.
- Ability to maintain confidentiality and handle patient data.
- Experience in patient coordination and support services.
Responsibilities
- Facilitate communication between patients and medical staff.
- Maintain patient data and filing systems.
- Assist with patients' appointments and financial settlements.
- Coordinate follow-up appointments with relevant departments.
- Provide explanations about facility policies to patients.
Job description
Job Description
- Facilitating communication between patients, and facility physicians and other clinical staff as needed.
- Ensuring all patients’ requests and concerns are recorded and tracked by using department/section’s database system in efficient manner
- Maintaining proper filing system for all confidential data
- Assist and participate with patients’ visits, finance, appointments and coordination of medical care
- Providing patients’ with copies of medical reports/films as requested
- Coordinate prescription requests and assisting patients in settling their payment
- Coordinating with relevant outpatient department/section to make follow up appointments
- Under the supervision of Health center Manager, coordinating with doctors, nurses and registration department/section to ensure the delivery of service as well as proper documentation of the visits.
- Explaining facility policies and procedures for patients, families and visitors
- Encouraging patient, families and visitors to provide their feedback through the facility surveys
- Collecting data and information about patient care concerns, needs and problems by bringing it to the officers for recommendations and actions.
- Meeting and greeting patients visiting the facility
- Making rounds in person as needed and ensuring that patients are comfortable in their stay and that their needs are being met in coordinator with the Patient officer.
- Liaising closely with the facility staff and to build and maintain good relationships
- Following through, in a timely manner, on all action steps requested by the Health Center Manager.
- Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders
- Maintaining positive and effective working relationships within the department/section and also with other departments/sections within the facility
- Performing any other duties as may be assigned relevant to the basic responsibilities of the role
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.