Care Coordinator jobs in United Arab Emirates
Patient Experience & Care Coordinator
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Patient Experience & Care Coordinator
Job summary
A leading healthcare organization in the UAE seeks a Patient Relations Executive to be the first point of contact for patients at HealthHub Clinics. The ideal candidate has a Bachelor's degree in Healthcare Administration or related field and at least 2 years of experience in a patient-facing role. Responsibilities include welcoming patients, managing appointments, handling feedback with empathy, and maintaining patient confidentiality. This role offers a competitive salary, comprehensive benefits, and opportunities for career growth.
Benefits
Qualifications
- Minimum 2 years in a patient-facing healthcare role
- Knowledge of UAE healthcare regulations and insurance processes
Responsibilities
- Welcome patients and provide accurate information
- Manage appointments, follow-ups and communication
- Handle feedback and complaints professionally
- Work closely with clinical and support teams
- Maintain patient records and confidentiality
- Assist with insurance and billing queries
- Support initiatives for patient loyalty
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.