A leading healthcare organization in the UAE seeks a Patient Relations Executive to be the first point of contact for patients at HealthHub Clinics. The ideal candidate has a Bachelor's degree in Healthcare Administration or related field and at least 2 years of experience in a patient-facing role. Responsibilities include welcoming patients, managing appointments, handling feedback with empathy, and maintaining patient confidentiality. This role offers a competitive salary, comprehensive benefits, and opportunities for career growth.
Leistungen
Competitive salary
Comprehensive health insurance
Performance bonuses
Employee discounts
Wellbeing initiatives
Qualifikationen
Minimum 2 years in a patient-facing healthcare role
Knowledge of UAE healthcare regulations and insurance processes
Aufgaben
Welcome patients and provide accurate information
Manage appointments, follow-ups and communication
Handle feedback and complaints professionally
Work closely with clinical and support teams
Maintain patient records and confidentiality
Assist with insurance and billing queries
Support initiatives for patient loyalty
Kenntnisse
Strong communication
Multitasking ability
Proficiency in MS Office
Proficiency in healthcare systems
Ausbildung
Bachelor’s degree in Healthcare Administration, Business, or related field
Jobbeschreibung
A leading healthcare organization in the UAE seeks a Patient Relations Executive to be the first point of contact for patients at HealthHub Clinics. The ideal candidate has a Bachelor's degree in Healthcare Administration or related field and at least 2 years of experience in a patient-facing role. Responsibilities include welcoming patients, managing appointments, handling feedback with empathy, and maintaining patient confidentiality. This role offers a competitive salary, comprehensive benefits, and opportunities for career growth.
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