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Automotive Advisor jobs in United Arab Emirates

Service Advisor - Light Commercial Vehicles | Al-Futtaim Automotive | FAMCO

Service Advisor - Light Commercial Vehicles | Al-Futtaim Automotive | FAMCO
Al-Futtaim
Dubai
AED 60,000 - 120,000
Urgently required
Today
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Parts Advisor - Workshop | Al-Futtaim Automotive | CJDR

Parts Advisor - Workshop | Al-Futtaim Automotive | CJDR
Robinson & Co (Singapore) Pte Ltd
Al Ain
AED 120,000 - 200,000
Urgently required
Yesterday

UAE National Service Advisor | Al Futtaim-Automotive | Trading Enterprises

UAE National Service Advisor | Al Futtaim-Automotive | Trading Enterprises
Al-Futtaim
Dubai
AED 60,000 - 120,000
Urgently required
Today

UAEN Product Specialist | Al-Futtaim Automotive | FAMCO

UAEN Product Specialist | Al-Futtaim Automotive | FAMCO
Al-Futtaim
Dubai
AED 80,000 - 120,000
Urgently required
Today

Logistics Coordinator - Fleet

Logistics Coordinator - Fleet
Chartered Institute of Procurement and Supply (CIPS)
United Arab Emirates
AED 120,000 - 200,000
Urgently required
Today
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Sales Consultant - Construction Equipment | Al-Futtaim Automotive | FAMCO

Sales Consultant - Construction Equipment | Al-Futtaim Automotive | FAMCO
Robinson & Co (Singapore) Pte Ltd
Dubai
AED 120,000 - 200,000
Urgently required
5 days ago

Communications Lead - Automotive | Group Communications | Corporate Services

Communications Lead - Automotive | Group Communications | Corporate Services
Robinson & Co (Singapore) Pte Ltd
Dubai
AED 200,000 - 280,000
Urgently required
5 days ago

Service Advisor - Light Commercial Vehicles | Al-Futtaim Automotive | FAMCO

Service Advisor - Light Commercial Vehicles | Al-Futtaim Automotive | FAMCO
Robinson & Co (Singapore) Pte Ltd
United Arab Emirates
AED 60,000 - 120,000
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Service Advisor - Commercial Vehicles | Al-Futtaim Automotive | FAMCO

Service Advisor - Commercial Vehicles | Al-Futtaim Automotive | FAMCO
Robinson & Co (Singapore) Pte Ltd
Dubai
AED 60,000 - 120,000

Service Advisor | Al-Futtaim Automotive | Trading Enterprises

Service Advisor | Al-Futtaim Automotive | Trading Enterprises
Robinson & Co (Singapore) Pte Ltd
United Arab Emirates
AED 60,000 - 120,000

Sales Consultant | Al-Futtaim Automotive | FAMCO

Sales Consultant | Al-Futtaim Automotive | FAMCO
Robinson & Co (Singapore) Pte Ltd
Dubai
AED 60,000 - 80,000

Senior Consultant Automotive DBM VSS

Senior Consultant Automotive DBM VSS
proaxia consulting group
Dubai
AED 200,000 - 300,000

Automotive Service Advisor and Estimator

Automotive Service Advisor and Estimator
Client of Talentmate
Dubai
AED 120,000 - 180,000

UAE National Service Advisor | Al Futtaim-Automotive | Trading Enterprises

UAE National Service Advisor | Al Futtaim-Automotive | Trading Enterprises
Robinson & Co (Singapore) Pte Ltd
United Arab Emirates
AED 60,000 - 120,000

Automotive Service Advisor

Automotive Service Advisor
SellAnyCar.com
Dubai
AED 60,000 - 120,000

SAP Retail Consultant (Vistex + IS Retail + CAR + Hybris)

SAP Retail Consultant (Vistex + IS Retail + CAR + Hybris)
Confidential Company
Dubai
AED 120,000 - 200,000

UAEN Product Specialist | Al-Futtaim Automotive | FAMCO

UAEN Product Specialist | Al-Futtaim Automotive | FAMCO
Robinson & Co (Singapore) Pte Ltd
Dubai
AED 60,000 - 80,000

UAE National_Learning & Development Consultant | Automotive

UAE National_Learning & Development Consultant | Automotive
Robinson & Co (Singapore) Pte Ltd
Dubai
AED 120,000 - 160,000

Car Pricing Specialist

Car Pricing Specialist
SellAnyCar.com
Dubai
AED 90,000 - 120,000

Regional Business Development Manager Automotive Protection

Regional Business Development Manager Automotive Protection
QBE Insurance Group
Dubai
AED 120,000 - 200,000

Service Advisor | Al-Futtaim Automotive | FAMCO

Service Advisor | Al-Futtaim Automotive | FAMCO
Robinson & Co (Singapore) Pte Ltd
Dubai
AED 30,000 - 60,000

Automotive Service Advisor

Automotive Service Advisor
Apex Auto Garage
Dubai
AED 30,000 - 50,000

automotive service advisor

automotive service advisor
Albatha Holding
United Arab Emirates
AED 60,000 - 120,000

Service Advisor Luxury Brand (Automotive)

Service Advisor Luxury Brand (Automotive)
AL TAYER GROUP LLC
Dubai
AED 30,000 - 60,000

Pricing Specialist (Automotive)

Pricing Specialist (Automotive)
AW Rostamani Holdings Co LLC
Dubai
AED 120,000 - 200,000

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Service Advisor - Light Commercial Vehicles | Al-Futtaim Automotive | FAMCO

Be among the first applicants.
Al-Futtaim
Dubai
AED 60,000 - 120,000
Be among the first applicants.
Yesterday
Job description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role :

The Service Advisor plays a key front-line role in ensuring exceptional customer service and efficient workflow within the aftersales department. You will be responsible for receiving customers, accurately recording repair requests, providing estimates, preparing job cards, following up with the workshop, managing approvals for additional work, and ensuring timely delivery of vehicles with complete job explanations.

What you will do :

  • Welcome customers promptly and courteously.
  • Listen actively and record customer concerns with clear and open-ended questioning.
  • Accurately diagnose and document customer complaints to enable quick workshop resolutions.
  • Provide clear cost estimates and delivery timelines.
  • Prepare repair orders based on job requirements.
  • Coordinate effectively with the workshop foreman to ensure job completion on time.
  • Communicate any delays or approvals needed for additional repairs.
  • Review invoices and ensure they match the work performed.
  • Personally deliver the vehicle and explain completed work and billing.
  • Promote value-added services and support monthly service revenue targets.
  • Ensure customer satisfaction by promptly resolving concerns.
  • Maintain high Customer Service Values and adhere to AFAG standards.

Required skills to be successful :

  • Minimum 3 years of experience as a Service Advisor, preferably in Buses or Commercial Vehicles.
  • Knowledge of automotive dealership / distributor business processes.
  • Competency in Microsoft Office and ERP systems.
  • Strong communication and customer handling skills.
  • Logical thinking and technical aptitude to understand root causes of vehicle issues.
  • High sense of responsibility, honesty, teamwork, and cultural awareness.

About the team :

You will be part of a customer-focused, target-driven aftersales team that plays a crucial role in achieving the monthly service revenue goals. The team is known for its high customer service scores and consistent delivery of exceptional workshop experiences, with strong collaboration and interpersonal skills.

What equips you for the role :

  • Proven hands-on experience as a Service Advisor in the automotive industry.
  • Solid technical knowledge and diagnostic understanding of vehicle systems.
  • Excellent communication and a proactive, service-oriented attitude.
  • Ability to manage tasks effectively in a fast-paced, customer-centric environment.
  • Commitment to upholding the highest standards in customer satisfaction and service delivery
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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