Workshop Supervisor - Commercial Vehicle & Equipment Division

Purpose of the Job:

To ensure smooth running of all aspects of workshop operations within the commercial vehicles and heavy equipment.

Job Accountabilities:

1. Distribute the work according to the required skills, urgent jobs, and constraints.
2. Follow the work progress and check the work quality.
3. Estimate the cause, cost, and time needed for additional work identified and notify the Service Advisors of such work.
4. Provide technical support to technicians.
5. Review the technician's request for parts, and order from the parts department.
6. Ensure the optimal use of equipment and avoid waste of consumables.
7. Participate in testing of vehicles which were subject to difficult diagnostics.
8. Get informed of parts availability.
9. Ensure that safety rules are observed; make sure that work areas are kept tidy and clean (check for equipment storage and condition).
10. Coordinate with the service manager to obtain warranty approvals.
11. Evaluate the technician’s performance, maintain records, and update the service manager.
12. Lead and drive the workforce to achieve the company’s set QHSEMS objectives and targets.
13. Coordinate with the sales department on PDIs, stock, and deliveries.
14. Implement safe and environmentally friendly practices in each work area.
15. Perform all activities in compliance with the Company’s QHSEMS and as per the assigned specific responsibilities.
16. Carry out any additional tasks assigned (in line with qualifications and ability) by the line manager.

Qualifications & Education:

Diploma in Automotive/Mechanical Engineering or equivalent.

Experience:

Minimum 5 years of experience in a related position within the workshop of heavy vehicles.

Knowledge & Skills:

Fluent in English; working knowledge of Hindi/Urdu; Arabic is an advantage.

Computer literate.

Driving license.