Workshop Manager | AF Motors

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

We are looking for a Workshop Manager to join our workshop in Dubai.

The job holder will manage the workshop productives in the efficient repair of customer vehicles through all stages of the repair, to ensure that TMC repair times are adhered with stringent quality controls at each repair stage.

Main Responsibilities:

1. Plan, organize and control the flow of workshop work through the Team Leaders in a professional, timely manner while ensuring quality repairs.
2. Manage a multi-cultural technical workforce of 100+ productives.
3. Ensure work orders as stated in Job Cards are completed by the assigned technicians.
4. Coordinate with Team Leaders in distribution of jobs.
5. Coordinate workshop production using the resources of 25+ team leaders.
6. Ensure that all repairs are in accordance with manufacturer guidelines.
7. Ensure Workshop team members meet/exceed customer satisfaction.
8. Ensure the highest possible level of service quality and customer services to satisfy vehicle throughput of 400+ vehicles per day.
9. Maximize labour efficiency and workshop profitability of the team in line with agreed budgets and company operating standards with a daily hours target of 1000+.

The ideal candidate will have the following:

1. A Diploma or Degree in automobile/mechanical engineering.
2. 7-10 years' experience in a reputed automotive workshop, 3 of which in a managerial role.
3. Strong knowledge of business and management principles involved in resource allocation, production methods, and coordination of people and resources.
4. Monitoring/assessing performance of self, other individuals, or organisations to make improvements or take corrective action.
5. Ability to communicate in a clear, concise, understandable manner and listen attentively to associates and customers.
6. Ability to operate all equipment necessary to perform their job.

About The Company:

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself as one of the leading business houses in the lower Gulf region.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy.