Workshop Manager

Responsibilities:

• Maintain good shop floor efficiency for quick & timely vehicle delivery and good profitability.
• Ensure Technicians’ optimum utilization, productivity and efficiency.
• Ensure proper job distribution, control and follow-up so that work is done correctly and as per schedule.
• Ensure quality work for enhanced customer satisfaction and retention by minimizing repeat jobs hence increasing total workshop efficiency.
• Train / coach to improve the ability of the team members and their efficiency.
• Carries out road test before commencing job to confirm the complaint and test (static & dynamic) later to confirm effectiveness of repair.
• Ensure strict implementation of company rules, regulations and procedures (including warranty) within company policies.

Required skills to be successful:

• Managed and lead a team of Technicians in allocating their workload.
• Monitor and improve workshop KPI’s and efficiency.
• Ability to write technical reports.
• At least 5 years’ recent experience in the automotive dealership as a Workshop Supervisor, Controller or Foreman with valid UAE Driving license.