Warehouse Manager-Operations Retail

Job Purpose:

The Warehouse Manager is responsible for overseeing the storage distribution and overall inventory management within the warehouse. This role ensures that products are received, stored, and dispatched efficiently while maintaining a high standard of safety and productivity. The Warehouse Manager will lead a team of warehouse staff and work closely with procurement, logistics, and retail store managers to optimize warehouse operations.

Key Responsibilities:

1. Warehouse Operations:

   • Manage daily warehouse activities including receiving, storing, packing, and dispatching goods.
   • Ensure timely and accurate order fulfillment, coordinating with retail stores to meet their stock requirements.
   • Implement and maintain inventory control procedures, minimizing discrepancies and ensuring accurate stock levels.
   • Oversee the proper use of warehouse equipment, ensuring maintenance and safety checks are regularly conducted.

2. Team Management:

   • Supervise and provide leadership to warehouse staff including hiring, training, and performance evaluation.
   • Delegate tasks effectively and ensure team members adhere to company policies and procedures.
   • Monitor staff productivity and provide coaching and feedback to improve performance.

3. Inventory Management:

   • Monitor stock levels and ensure replenishment processes are followed.
   • Conduct regular stock takes and cycle counts to maintain inventory accuracy.
   • Manage stock discrepancies and oversee product returns or defective goods handling.

4. Health and Safety:

   • Ensure compliance with health and safety regulations, maintaining a safe working environment for all employees.
   • Implement and enforce warehouse safety procedures to prevent accidents and injuries.
   • Oversee security operations to protect the warehouse from theft and other risks.

5. Process Improvement:

   • Identify areas for improvement within warehouse operations and implement cost-effective solutions.
   • Use warehouse management systems (WMS) to optimize space utilization, stock control, and picking/packing efficiency.
   • Collaborate with other departments such as logistics and procurement to streamline the supply chain process.

6. Reporting:

   • Provide regular reports on warehouse performance, stock levels, and productivity to senior management.
   • Analyze warehouse data and metrics to identify trends and areas for improvement.

Key Requirements:

• Education:
  • Bachelor's degree in logistics, supply chain management, business administration, or a related field (preferred but not always required based on experience).
• Experience:
  • Minimum of 10-12 years of experience in warehouse management, preferably in the retail industry.
  • Proven experience in leading and managing a team in a fast-paced warehouse environment.
  • Experience with warehouse management systems (WMS) and inventory control software.
• Skills:
  • Strong organizational and time-management skills.
  • Ability to multitask and prioritize workload in a dynamic environment.
  • Excellent leadership, communication, and interpersonal skills.
  • Knowledge of health and safety regulations.
  • Problem-solving skills and attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel) and experience with warehouse software.