Waitress - Brasserie Boulud

Brasserie Boulud

Bringing the true meaning of gastronomie francaise to Dubai, Brasserie Boulud serves simple fresh and seasonal dishes hand crafted to create authentic and appetizing experiences. Inspired by the French art de vivre, the restaurant offers French contemporary cuisine rooted in tradition. The venue represents Chef Daniel Boulud's casual approach to fine dining.

The Position

To provide prompt and courteous F&B service to the hotel's guests.

KEY ROLES & RESPONSIBILITIES

• Read daily events to acknowledge any VIPs arrivals.
• Know all menu items, their garnishes, contents, and preparation methods, and be able to relay that information to guests in a polite and concise way if asked.
• Present children's menus when appropriate and describe specials and alternative cuisine.
• Serve and clear food and beverage items in an unobtrusive and professional manner.
• Utilize the POS system to ring up sales, print checks, close checks, and complete cashout procedures.
• Carry trays, bus, and reset tables with linen, china, glass, and silver.
• Ascertain guests' satisfaction and handle any problems which may arise, informing a manager of the problem and how it was resolved.
• Follow cash and credit card procedures according to the guidelines of the accounting department.
• Maintain a clean, neat, and orderly restaurant throughout service.
• Polish silver, refill salt, pepper, sugar, creamers, etc.
• Ensure that work station is stocked with appropriate condiments at all times.
• Report any guest comments regarding food and beverage to the manager.
• Conscientiously handle and maintain operating equipment.
• Learn and adhere to safety, sanitation, and hygiene policies.
• Maintain good working relationships with colleagues and all other departments.
• Maintain complete knowledge of all F&B services outlets and hotel services/features.
• Perform opening/closing side duties as assigned and set all tables according to standards.
• Report to the manager any kinds of deviation from set standards and procedures.
• Ensure that all service and storage areas are kept safe and clean.
• Help minimize waste, neglect, breakages, and mishandling of supplies and equipment.
• Carry out light cleaning and maintenance of the outlet.
• Assist other Food & Beverage Outlets in their operations during peak hours if needed.

PERSONAL ATTRIBUTES

• Average reading, writing, and oral proficiency in the English language.
• Must be well presented and professionally groomed at all times.
• Able to account and handle cash effectively and efficiently.
• Good communication and customer contact skills; good problem resolution skills.
• Basic F&B product knowledge.
• Team player with strong interpersonal skills and attention to detail.

Qualifications :

QUALIFICATIONS

• Secondary education.

EXPERIENCE

• Minimum 1 year food and beverage serving experience.
• Previous public contact and/or cashiering experience.

Remote Work :

No

Employment Type :

Full-time