Waitress

We are seeking a dynamic and talented Waiter / Waitress to join our team in the hotel industry in the UAE. The Waiter / Waitress will be responsible for the following key job responsibilities:

• To report for duty punctually wearing the correct uniform with name badge and palm pin at all times.
• The ability to gather and transport all supplies needed for the set‑up of a function.
• Report to manager any kinds of deviation from set standard and procedures.
• Ensure that all operating equipment is maintained.
• Ensure that all service and storage areas are kept safe, clean and locked.
• To report any complaints, incidents or any other irregularities to the management.
• Help implement work simplification and necessary changes.
• To be punctual at all times.
• To ensure that guests receive the attention they require.
• To professionally behave with other members of staff, managers and directors.
• Attend to guest needs, complaints and/or on-site requests and changes in a courteous and helpful manner.
• Set up and unset function rooms, including table setting, according to established standards.
• Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management.
• Comply with hotel and department policies and procedures at all times.
• Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.
• Communicates to his/her superior any difficulties, guest comments and other relevant information.
• Establish and maintain effective employee working relationships.
• Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operations, as they affect the areas of responsibility.
• Carry out any other duties as and when assigned by the Management of the Hotel.
• Assist other Food & Beverage Outlets in their operations within peak times when needed.

Your team and working environment:

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.