Waiter/Waitress/ Runner

We are seeking a friendly and professional Waiter/Waitress to join us. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to work in a fast-paced environment. As a Waiter/Waitress, you will be responsible for taking orders, serving food and beverages, and ensuring that our guests have an exceptional dining experience.

Responsibilities:

1. Customer Service: Greet and seat customers, present menus, and provide detailed information on the menu.
2. Order Taking: Accurately take customer orders and relay them to the kitchen staff.
3. Food & Beverage Service: Serve food and drinks to customers in a timely and professional manner.
4. Menu Knowledge: Stay informed about menu items, daily specials, and promotions to answer customer questions.
5. Table Maintenance: Ensure tables are clean and properly set before and after customers arrive.
6. Payment Processing: Handle customer payments, including cash, credit, and debit transactions, and provide accurate change and receipts.
7. Problem Resolution: Address customer concerns or complaints promptly and professionally, escalating issues to management if necessary.
8. Team Collaboration: Work closely with kitchen staff, bartenders, and other restaurant staff to ensure a smooth dining experience for guests.
9. Compliance: Adhere to health and safety regulations, including proper food handling and sanitation standards.
10. Other Duties: Assist with opening and closing duties, restocking supplies, and performing any other tasks as required by management.

Requirements:

1. Previous experience as a waiter/waitress or in a customer service role is preferred.
2. Excellent communication and interpersonal skills.
3. Ability to multitask and work efficiently in a fast-paced environment.
4. Strong attention to detail and a commitment to delivering high-quality service.
5. Ability to stand and walk for extended periods of time.
6. Flexibility to work evenings, weekends, and holidays as needed.
7. A positive attitude and team-oriented mindset.

Benefits:

1. Competitive Salary: Competitive salary package commensurate with qualifications and experience.
2. F&B Discount: 50% discount at the club's café "The DOSE By Silvena" for all food and beverages items produced in house.
3. Full Access to SEVEN's Club & Classes: Full access to SEVEN's facilities and a wide range of fitness classes.
4. UAE Employment benefits: UAE Visa for 2 years, medical insurance coverage, and 30 days of annual leave.