Restaurant Waiter

Responsibilities

1. Directing and delegating tasks and giving instructions to the team during the shifts.
2. Checking preparations before and during the shift.
3. Ensuring the progress and delivery of tasks and making sure quality standards are met in doing so.
4. Train, motivate and evaluate new and existing staff.
5. Promote up and cross selling to the associates.
6. Respond to guest complaints and questions in a timely manner.
7. Evaluating the staffing requirements per shift and making decisions when staffing requirements change during the shifts.
8. Working together with other departments to supervise all tasks to be done efficiently and timely.
9. Keeping the supplies and stock up to requirements, including advising the restaurant manager on the required materials.
10. Working along in the shifts, being knowledgeable about all products to answer the questions of both guests and staff.
11. Collaborating with the entire F&B management on new ideas and improvements for the department.
12. Checking bills, table progress, preparations, waiting time for food and drinks to prevent mistakes.
13. Supervising the restaurant opening and closing procedures.
14. Conducting proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day/week.
15. Informing management of any visit of VIP guests to the outlets.
16. Ensuring that menus are handled properly and replacing damaged or outdated materials.
17. Being aware of the health and safety requirements for the department and making the associates aware of those.
18. Maintaining good communication with the kitchen about changes, dietary requests, VIPs, etc.
19. Ensuring daily briefings and allocations are done and all records are kept on file.
20. Ensuring all staff are following HACCP and Hygiene standards at all times.

Qualifications

Your personality counts more than your CV …

1. You’ve gained management experience in a similar role, and can speak English fluently.
2. You can inspire your fellow staff just as you can inspire your guests. You find it easy to communicate with charm, even if it’s sometimes tricky.
3. You’re passionate about good food and drinks, and enjoy discovering new concepts.
4. You’re a doer – and even if you do it wrong sometimes, you openly admit it.
5. You’re not just bringing your abilities, but also your character.

Additional Information

What’s in it for you …

1. Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
2. Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world.
3. Benefit from great offers from our numerous cooperation partners.
4. Be part of our hilarious staff parties and much more...