Waiter & Waitress

A Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/Waitress will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

1. Manage guest queries in a friendly, timely, and efficient manner
2. Serve Alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
3. Knowledge of Forbes Standards
4. Ensure knowledge of menu and all products
5. Ensure mis-en-place is well stocked at all floor stations
6. Follow correct reporting procedures if faced with issues

A Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

1. Committed to delivering high levels of customer service
2. Flexibility to respond to a range of different work situations
3. Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

1. Previous experience in a luxury environment