Waiter / Waitress

Daikan Izakaya, City Walk, is seeking a dedicated and enthusiastic Waitress to join our team and help create unforgettable experiences for our guests. As a key member of our restaurant, you will be responsible for delivering exceptional customer service, ensuring that every patron feels welcomed and appreciated.

Responsibilities :

1. Customer Engagement: Greet and seat guests in a friendly and professional manner. Take and process food and beverage orders accurately.
2. Menu Guidance: Provide detailed information about the menu items and daily specials while answering any customer inquiries.
3. Service Excellence: Ensure timely delivery of food and drinks while keeping tabs on guest satisfaction throughout their meal.
4. Cleanliness: Maintain cleanliness of dining areas, including setting and clearing tables, and ensure a tidy environment for guests.
5. Collaboration: Work in tandem with kitchen staff to ensure streamlined communication and efficient service.
6. Checkout Process: Handle guest payments with accuracy and professionalism, providing a smooth transition as guests conclude their dining experience.
7. Health and Safety: Follow all health and safety regulations to ensure the well-being of both staff and customers.

Requirements:

1. Prior experience as a waitress or in a similar customer service role.
2. Outstanding communication and interpersonal skills.
3. Ability to thrive in a fast-paced environment.
4. Strong knowledge of food safety and hygiene practices.
5. Positive attitude and eagerness to enhance guest experiences.
6. Flexibility to work various shifts, including weekends and holidays.
7. Team player with a willingness to assist colleagues.