Waiter / Waitress

An amazing opportunity has opened up in our Afya All Day Dining restaurant. The successful applicant will be responsible for providing a high level of service to our guests and always remaining available to assist and advise when necessary.

• A high level of Standards.
• Efficiency and punctuality.
• Attention to detail.
• A warm and friendly character.
• Ability to work in a fast paced environment.
• Previous experience in luxury hospitality/customer service.
• Lives and breathes the Shangri-La Values.

• Interact with clients and understand their needs.
• Guide the guest through Lobby Lounge menu.
• Suggest options based on the customers palate and taste.
• Fulfil guest orders in an effective and organised manner.
• Collaborate with the Kitchen colleagues to keep excellent service standards.
• Empathetically listen to client queries/complaints and work with colleagues/Service Manager to find solutions.