Waiter/ess - Amara Lounge - Food and Beverage - Jumeirah Living Marina Gate

Dubai Holding Waiter/ess - Amara Lounge - Food and Beverage - Jumeirah Living Marina Gate in Dubai, United Arab Emirates

About Jumeirah and the Hotel:

For more than two decades, Jumeirah, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Living Marina Gate is a destination for urban living in Dubai’s upbeat Marina, ideal for those looking for a space that caters to work and play.

About the Job:

An exciting opportunity has arisen to join Amara Lounge in Jumeirah Living Marina Gate. The main duties and responsibilities of this role include:

1. Provide knowledgeable, friendly, professional and efficient F&B Service to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards.
2. Meet all reasonable needs and requests of customers within acceptable enterprise time frames.
3. Prepare Outlet for service utilizing opening checklist and as instructed through briefings.
4. Respect sequence of service during service periods and provide constant hands-on support.
5. Embrace the Jumeirah Hallmarks and achieve company’s Mission and Vision.
6. Greet and treat all colleagues in a friendly manner.
7. Set a personal example for right conduct and behavior.
8. Discuss food and wine choices with guests in detail.
9. Maintain a friendly yet unobtrusive manner with all guests.
10. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
11. Communicate with Culinary Team to ensure an exceptional dining experience for all guests.
12. Ensure food pick up and service is impeccable and completed in a timely manner.
13. Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
14. Set up tables, serve food and beverage to guests, and clear/clean tables.
15. Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system.
16. Coordinate food timings accordingly to Jumeirah Standards.
17. Follow all SOP & SOS given to the service team.
18. Understand all food and beverage items offered, including ingredients, methods of preparation and proper service.
19. Breakdown, clean and set-up of tables, buffets, and food stations.
20. Perform other tasks or projects as assigned by restaurant management.
21. Ensure great knowledge of health and safety, HACCP and hygiene regulations.
22. Maintain the outlet in perfect condition.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Proficient in English (Read/Write/Speak)
• Software competencies – Microsoft Office programs (Intermediate)
• Leadership and team management skills
• Detail oriented

About the Benefits:

This position offers a highly competitive salary and benefits which includes accommodation, flight allowance, medical coverage, life and accident insurance, uniform, laundry services, meals during working hours, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.