Waiter

Job Responsibilities

1. Greet guests and present them with the menu.
2. Inform guests about the special items for the day and menu changes if any.
3. Suggest food and beverages to the guest and try to upsell.
4. Take food and beverage orders from the guest on the order taking pads.
5. Accept payments, issue receipts, and return change.
6. Perform basic cleaning tasks as needed or directed by supervisor/manager.
7. Fill in for absent staff as needed in any of the F&B areas within the hotel.
8. Punch the order on the POS machine and ensure to enter the special requirements made by the guest while ordering the food (e.g., No Garlic, less spicy, without egg, etc.).
9. Communicate with the guest and provide assistance with their queries.
10. Work as a team to complete all job tasks in a timely manner.
11. Observe guests and ensure their satisfaction with the food and service.
12. Promptly respond to guests with any additional requests.