Waiter

Job overview

Ensuring a pleasant and swift service for the guests approaching the restaurant by a visit. Coordinating the bar/kitchen/pastry orders in an efficient manner in order to deliver a memorable experience to the guests by satisfying their needs on time and with no disturbance. Providing the most updated menu offers along with the best options for guests' selection and consumption within the restaurant premises or via online inquiry.

Duties & Responsibilities

• Greeting the guests in the most pleasant manner and escorting them to the best available table;
• Introducing the menu with its best offers and taking the order according to the guests' preferences with full knowledge of the ingredients, prices, and presentation;
• Serving the drinks/cakes/food according to the taken order;
• Ensuring the restaurant area is always clean, sanitized, and ready for the guests' visit including the common areas of the restaurant;
• Being responsible and fully involved in the restaurant’s operation;
• Taking cash & card payments;
• Collecting feedback from the guests and forwarding it to the management for further action & consideration;
• Providing full service to the guests including order receiving, placing the order into the system, delivering the order to the guests, cleaning the plates, cutleries, and billing out the guests;
• Performing duties according to the weekly schedule.

Requirements & Qualifications

• Previous experience as a waiter or in the F&B field;
• English speaking; Arabic knowledge is a nice asset;
• Being a positive, self-confident, and ambitious person;
• Being ready to be accepted by a warm and friendly team;
• Neat & tidy personality;
• Having a high level of ownership and responsibility.