Define and implement operational metrics, KPIs and other measurements of success that measure, optimize and continually improve efficiency and effectiveness of sales programs, tactics, and strategy.
Help in identifying customers segments, designing pricing/positioning/packaging and approach into new markets.
Lead our post-sale account management organization to drive expansion and renewal revenues.
Analyze and report on business metrics to ensure growth and profitability.
Establish an onboarding and training program that is well documented and easily implemented.
Working closely with Marketing leadership to establish sufficient pipeline and relevant leads ensuring business success.
What you bring to the table:
Experience leading within a high growth DevOps/DevTool/Observability B2B organization.
Strategic thinker that has the ability to build a holistic go-to-market strategy and execute it into a repeatable sales model.
SaaS/cloud selling experience into technical buyers within organizations (DevOps, APM, Digital Transformation preferred).
Verifiable track record of successfully building and leading Enterprise, Account Management, inside, mid-market, and channel sales teams.
Strong goal oriented leadership presence who can set clear goals, motivate, train, enthusiastically engage others and drive accountability.
Experience providing business recommendations to executive management to drive company operational plans.
Demonstrated ability to develop team structures, performance measurements, and forecasting systems.
Track record of hiring, developing, motivating and mentoring world class sales teams to meet ambitious goals, including mid-level managers and directors.
Experience selling multiple products as well as a platform.
Experience leading sales in PLG companies - an advantage.