Visual Merchandiser

Roles and Responsibilities

We are looking for a talented and passionate Visual Merchandiser to join our team in our consumer division. The visual merchandiser will be responsible for ensuring that the shelves of a retail store are stocked with products and displayed accordingly for customers.

KEY RESPONSIBILITIES:

• Handle the marketing of the brand including events & POS. Greet customers and ascertain what each customer wants or needs to exceed customer expectations. Responsible for customer assistance, cash register operation, sales/monetary transactions, and opening/closing procedures.
• Maintain positive customer and employee relations; respect co-workers, handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution and report unresolved complaints immediately to the line manager.
• Analyze business results and apply knowledge in linking commercial and visual aspects of the brand. Strategize the display for controlling seasonal sell-through and increasing sales. Continuously monitor visual guidelines to ensure that visual standards are maintained.
• Frequently change displays in accordance with the season, market trends, and festivities. Assist with tidying up or arranging merchandise and housekeeping tasks to ensure a neat, clean, and safe working environment.
• Use proper handling techniques and equipment to ensure safe handling of merchandise.
• Follow store policies and procedures as well as general company policies.

SKILLS, EXPERIENCE & QUALIFICATIONS:

• Bachelor’s Degree in any relevant field OR Equivalent Experience.
• Minimum of 2 years experience at premium brands.
• Expertise in the consumer field.
• English communication skills are a must.
• Excellent interpersonal skills.
• The candidate should be presentable, ambitious, active, and flexible.

Desired Candidate Profile

1. Creative Design Skills

• Aesthetic Vision: The ability to conceptualize and create visually appealing displays that align with the store's brand, season, and target customer.
• Color Theory: Understanding how to combine colors in ways that are attractive and effective for attracting customer attention.
• Interior Design: Knowledge of how to arrange space and objects within a store to create a flow that enhances the shopping experience.

2. Attention to Detail

• Ensuring that all elements of a display are neat, aligned, and visually balanced. Small details like lighting, product placement, and props matter greatly in visual merchandising.

3. Knowledge of Retail Trends

• Keeping up-to-date with the latest fashion, design, and retail trends to ensure displays are fresh and relevant.
• Understanding seasonal shifts in style and how they influence customer behavior.

4. Product Knowledge

• Familiarity with the products being sold, including features, uses, and appeal, to best showcase them in displays.
• The ability to highlight product benefits effectively through strategic placement and visual storytelling.

5. Spatial Awareness

• The ability to assess the space available and design layouts that make the most of that space without overcrowding or underusing it.
• Skill in creating focal points that guide the customer's attention and optimize traffic flow within the store.

6. Communication Skills

• Strong verbal and written communication for collaborating with store managers, design teams, and other departments.
• Ability to communicate creative concepts clearly and persuasively to stakeholders.

7. Sales Awareness

• Understanding how visual merchandising can directly influence sales and shopper behavior.
• Ability to create displays that target specific customer demographics and push products that are on promotion or new arrivals.