Vice President Information Technology - Product Delivery

Responsibilities:

1. Establish an appropriate and cost-effective 3-5 years technology strategy in line with the Emirates Group IT Strategy.
2. Integrate IT strategy into the defined business area to ensure full exploitation and alignment for the Group’s best interest.
3. Manage the complexity resulting from delivering solutions for a wide breadth of strategic, revenue-generating, operationally critical business units within the Emirates Group. Develop and maintain highly effective, credible, and influential relationships with senior stakeholders, enabling re-use, optimisation, and group-wide initiatives to be discussed and implemented when appropriate. Represent IT in the senior management team of the business area and influence senior business managers on strategic business IT investment decisions to meet their business needs within a Group perspective.
4. Deliver technology solutions to the business, and lead a cross-functional IT delivery capability consisting of demand management, technical product management, agile delivery, software engineering, and systems integration and service management. Ensure optimal performance, scalability, and security of the infrastructure (while staying updated with technological advancements).
5. Promote close collaboration and integration with all other IT departments. Drive a culture of customer intimacy through a business orientation framework and provide input in areas of partner and supplier management, risk management, service management, software engineering and operations, IT strategy, and architecture. Introduce measures to monitor satisfaction levels and drive improvement across IT. Ensure satisfaction levels are communicated throughout IT and are part of targeting objectives.
6. Lead the delivery of the business IT annual work programme. Accountable for the financial management of the IT budgets for the business area, ensuring it aligns with and supports business strategy based on customer needs. Negotiate and agree on the annual work program with senior business stakeholders, ensuring it remains in line with the overall IT strategy. Ensure cost-effective business cases and optimal resource allocation.
7. Identify business performance focus areas, strategic themes, and Portfolio-level EPICS. Use Lean Portfolio Management to identify new IT initiatives in order to drive value creation (e.g., revenue generation and optimisation). Ensure facilitation of the evaluation, implementation and benefits realisation that will deliver significant change and have a substantial impact on these critical business areas.