Vendor manager - Cross Border

Tradeling.com is MENA's largest B2B marketplace, transforming how business is conducted in the region. Founded in 2019 and backed by the Government of Dubai, we connect global and regional suppliers to MENA-based demand, offering over one million SKUs across categories like office supplies, food and beverage, and consumer electronics.

Our Values

• People First: Leading with empathy, empowerment, and appreciation.
• Diversity: Creating inclusiveness, fairness, and collaboration.
• Integrity: Trusting each other, being accountable, and maintaining transparency.
• Excellence: Seeking continuous development, innovation, and agility.
• Customer Obsession: Understanding and meeting customer needs, fostering partnerships, and creating impact.

Role Title: Vendor Manager - Cross Border (China Market)
Department: Commercial
Location: Dubai
Reports to: Head of Marketplace

Position Overview
The Vendor Manager will lead and manage strategic partnerships with Chinese sellers, helping them expand their reach through Tradeling's platform. You will serve as a vital link, guiding sellers to ensure smooth operations, compliance, and growth in cross-border e-commerce. This role requires deep knowledge of cross-border trade dynamics and the ability to navigate the cultural and business nuances of the China-MENA trade corridor.

• Build and maintain relationships with cross-border sellers from China, driving their success on the platform.
• Educate sellers on platform features, tools, and best practices to maximize their performance.
• Monitor performance metrics and provide tailored recommendations to enhance competitiveness.
• Resolve complex seller issues in collaboration with internal teams.
• Stay updated on trade regulations (customs, taxation, shipping) and advise sellers accordingly.
• Represent Tradeling at trade shows and events to attract new sellers and build brand awareness.

Requirements
Hard Skills:

• Bachelor's degree in business administration, International Trade, or related field.
• 5+ years of experience in account management or business development, ideally in cross-border e-commerce.
• In-depth knowledge of cross-border trade regulations and logistics, particularly in the China-MENA corridor.
• Strong analytical skills with proficiency in tools like Excel, Tableau, or CRM platforms.
• Fluency in Mandarin and English for effective communication.

Soft Skills

• Excellent interpersonal and negotiation skills.
• Strong problem-solving abilities and proactive mindset.
• Cultural sensitivity and adaptability to bridge business practices between China and MENA.
• Strong organizational skills and the ability to manage multiple accounts.

Equal Opportunity Employer
We are committed to diversity, inclusion, and integrity, driving individual and community excellence, with a focus on customer-centricity. All employment decisions are based on qualifications, merit, and business needs.

Join us to build the future of B2B e-commerce and contribute to a fast-growing company shaping the B2B online trade landscape.