Selling Products: Present and sell the company's products to potential customers using a company van as a mobile store.
Product Knowledge: Be well-versed in the features, benefits, and pricing of the products being sold.
Achieving Sales Targets: Meet or exceed sales targets set by the employer. This may include tracking daily, weekly, or monthly sales performance.
2. Customer Relationship Management
Customer Service: Provide excellent customer service by addressing customer needs and offering product advice.
Building Relationships: Develop long-term relationships with clients, including businesses and retail customers, to ensure repeat business and customer loyalty.
Handling Queries and Complaints: Answer any questions and resolve any complaints in a professional and timely manner.
3. Route and Inventory Management
Route Planning: Plan and organize daily routes to maximize sales and efficiency.
Stock Management: Ensure that products are stocked and organized in the van. This includes managing inventory, ensuring products are well-displayed, and keeping track of stock levels.
Replenishment: Maintain a constant supply of stock, order new products when necessary, and manage stock turnover.
4. Cash Handling and Payments
Cash and Payment Collection: Collect payments from customers and issue receipts. Handle both cash and card transactions.
Invoicing: Issue invoices for products sold, ensuring all details are accurate and payment terms are clear.
5. Market Research and Feedback
Competitor Analysis: Keep an eye on competitors’ offerings, prices, and strategies to stay competitive.
Customer Feedback: Collect feedback from customers to relay to the company for product development or improvement.
6. Documentation and Reporting
Sales Reports: Maintain records of sales, stock levels, customer details, and payments made. Submit regular sales reports to management.
Documentation: Ensure that all necessary paperwork (invoices, receipts, contracts) is properly filled out and maintained.
7. Compliance and Safety
Compliance with Regulations: Follow all local regulations related to sales, transportation, and health and safety.
Vehicle Maintenance: Ensure that the van is kept in good condition, perform routine checks, and report any maintenance issues.
8. Marketing and Promotions
Promotional Activities: Engage in promotional activities such as offering discounts or promotions to boost sales.
Branding: Ensure the van is properly branded and reflects the company's image. Maintain the vehicle's cleanliness and appeal.
9. Communication with Management
Team Collaboration: Work closely with other members of the sales team and communicate effectively with management regarding sales trends, customer issues, and stock levels.
Adapting to Company Strategies: Implement any new sales strategies or campaigns as directed by management.
These roles are typically dynamic, and the salesperson may be expected to handle a variety of tasks depending on the specific company or product line.