UX Researcher

Roles and Responsibilities

• Partner closely with product and business teams to uncover key opportunities for research that drive impact
• Be a champion for the people who use our products, advocating for their needs and shaping experiences that truly matter
• Lead the design and execution of research projects end-to-end, leveraging a diverse range of methodologies to uncover actionable insights
• Craft studies that explore both the "why" behind user behaviors and the "what" of their attitudes
• Navigate ambiguity and thrive in a fast-paced environment by prioritising research plans, aligning stakeholders and delivering insights with speed and precision
• Share findings in clear, engaging and innovative ways that inspire action and drive decision-making
• Collaborate seamlessly with teams across design, product, content strategy engineering and marketing to create cohesive and meaningful experiences
• Deliver insights that spark creativity and validate design decisions, driving user-centric innovation at every step
• Work independently, with the autonomy to shape your research approach while staying connected to Careem’s overarching purpose and values

What You'll Need

• Bachelor’s degree with 2+ years of relevant experience within user experience, applied research setting and/or product research and development
• Demonstrated understanding of a range of research processes and methods: qualitative and quantitative, attitudinal and behavioral
• Solid understanding of the product development lifecycle and how research can help at each stage
• Exceptional written, verbal, and visual communication and storytelling skills; ability to distill complex ideas into concise and accurate narratives
• Interest in and experience executing hands-on, primary research
• Experience translating research findings into strategic narratives

Desired Candidate Profile

• Experience with consumer products, consumer insights or product development
• Degrees in a human behaviour related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science or Economics
• Fluent in English/Arabic or English/Hindi/Urdu

What We’ll Provide You

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.