Uniform Attendant

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your personality creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together, and Creativity.

If you need us to do anything to support you during the recruitment process such as adjustments to how you apply, alternative formats of information or adjustments to the assessment process itself please email us so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about updates.

Reference Hotel: The Lana Dorchester Collection

Division & Department: Rooms Housekeeping

Job Title: Uniform Attendant

Contract Type: Permanent

Status: Full time

Position Overview: We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. An eclectic grouping who really care about each other and our guests where belonging transcends all else. We do this with a backdrop of extraordinary hotels steeped in history, glamour, and stories which provide the perfect stage for our people, our Legends, to live our vision: Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Uniform Attendant, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.

What you’ll get:
As a Uniform Attendant at The Lana Dorchester Collection Dubai, here are just some of the great benefits you will receive:

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

What you’ll do:
You’ll love what you do and take pride in delighting our guests:

• You will be responsible for issuing and collecting uniforms based on department and employee uniform number to ensure our guests receive nothing but the best experience.
• You will count and log all uniforms sent and received from the laundry.
• Sort clean uniforms and place on the conveyor or shelves.
• Check all items to ensure they are clean, stain-free, and not damaged.
• Hand any uniform for repair to the tailor and ensure they are done.
• Provide assistance for laundry linen room as required.
• Issue new uniforms as new employees arrive; ensure they sign and all sets are issued according to standard.
• Ensure all paperwork is up to date and monthly reports are prepared for all uniforms sent out.
• Complete inventories of uniforms and updates on any missing, damaged, or stained items.
• Highlight any deficits not returned from the laundry and any stained or discarded items.
• Ensure follow-up on all outstanding items to be delivered.
• Keep all areas clean and tidy and stocked correctly.
• Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each and every day. As a Uniform Attendant, you’ll have the opportunity to bring these to life and continue to create our legacy.
• You will be motivated, passionate, and committed.

What you’ll bring:
You’ll bring your unique personality and passion to the role and the team:

• You will have attention to detail and ability to quickly adapt to a constantly changing environment.
• As a detail-oriented and hands-on Team Player with strong interpersonal skills, you will be able to interact with all departments to ensure a cohesive working environment and to get things done.
• You will be passionate, dynamic, and guest-focused who pride themselves on their ability to deliver extraordinary levels of guest service and provide creative solutions to our guests.
• You will be adaptable and be able to think on your feet and multitask.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong guest service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• You will be organized, articulate, and adaptable.
• Computer literate.
• Previous experience of at least 1 year.
• You will have a high school education and bring your past experience working for luxury hotels.

Job Location:
United Arab Emirates

Location:
Dubai