Under Ground Inspector

Responsibilities

• Conduct regular safety checks of station infrastructure, including platforms, escalators, elevators, and emergency equipment.
• Ensure compliance with local and federal safety regulations and operational standards.
• Report and escalate safety hazards or maintenance issues to relevant teams.

Operational Oversight

• Monitor station operations to ensure smooth functioning and adherence to schedules.
• Oversee crowd control measures, especially during peak hours or emergencies.
• Coordinate with control rooms to address operational disruptions or delays.
• Assist passengers with inquiries, directions, and accessibility needs.
• Address and resolve passenger complaints or escalate them when necessary.

Compliance and Documentation

• Maintain accurate records of inspections, incidents, and operational activities.
• Ensure compliance with environmental, safety, and operational regulations.
• Support audits and inspections conducted by regulatory authorities.

Emergency Response

• Act as a point of contact during emergencies, ensuring that protocols are followed.
• Coordinate evacuation procedures when necessary and provide first-line support during incidents.

Collaboration and Communication

• Work closely with station staff, maintenance teams, and external contractors to address operational needs.
• Provide regular updates and reports to supervisors and management.

Qualifications and Skills

Educational Background

• High school diploma or equivalent (essential).
• Certification or training in safety management, transportation, or a related field (preferred).

Experience

• Minimum 2 years of experience in public transportation, safety inspection, or a similar role.
• Familiarity with underground station operations and safety protocols.

Skills

• Strong attention to detail and ability to identify potential hazards.
• Excellent communication and interpersonal skills.
• Proficiency in using inspection tools, reporting software, and basic computer applications.
• Ability to work under pressure and respond quickly to emergencies.

Other Requirements

• Physically fit to conduct inspections and handle emergencies.
• Willingness to work in shifts, including weekends and holidays.
• Knowledge of local transportation regulations and guidelines.
• Primarily based in underground station facilities with exposure to noise, dust, and variable temperatures.
• Involves standing, walking, and climbing stairs for extended periods.