UAEN_Arabic Translation & Social Media Executive | Retail | ACE Hardware

UAEN_Arabic Translation & Social Media Executive | Retail | ACE Hardware

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Overview of the role

As the Arabic Translation & Social Media Executive, you will be responsible for translating English content, improving and maintaining content across all marketing channels to achieve our business goals. Your main duties include managing the entire life-cycle of multiple translation projects in a fast-paced environment. You’ll be responsible for helping manage our social media platforms and interacting with our audience. Your goal is to boost our brand's visibility with on-time translations and create meaningful connections with our community.

What you will do

• Collaborate with English Content Writers, Visual Merchandising Team, Marketing & Design Teams to plan and develop Arabic marketing content.
• Write, translate & maintain Arabic content that speaks to various client-specific personas and market segments, creating a user-friendly experience for the reader.
• Translate general customer information such as FAQs, Product Descriptions, About Us, Terms of Use, Privacy Policy, Help Pages, Project Articles, Newsletters, etc.
• Translate 1800-2800 words /20-30 SKUs a day (for product translation only).
• Optimize content according to SEO best practices in collaboration with the SEO specialist for the Arabic website.
• Perform quality checks at various stages of the process to ensure quality and accuracy (proofreading, final eye).
• Translate and/or quality assure translated material from English into Arabic, ensuring that the translated version conveys the meaning of the original as clearly as possible.
• Deliver weekly reports & update translation trackers on a weekly basis.
• Social Media Content Creation: Create high-quality bilingual, engaging content (text, images, and videos) across various social media platforms (e.g., Facebook, Instagram) with designers and videographers. Actively manage our social media to ensure that all content is produced and published in line with our business objectives and timelines.
• Community Management: Monitor and respond to social media mentions, comments, and messages in a timely and professional manner.
• Social Media Reporting: Track and analyze key metrics (e.g., reach, engagement) to measure organic social media performance and identify areas for improvement. Research and implement new social media strategies and best practices.

Required skills to be successful

• Excellent writing skills in Arabic and good English writing skills.
• Hands-on experience with MS Office tools.
• Fair understanding of social media platforms especially TikTok, Instagram, Facebook, and YouTube.
• Website and social media savvy with multi-tasking abilities.

What equips you for the role

• Attention to detail and self-motivated.
• Ability to work under pressure and meet deadlines.
• Ability to work with teams within the brand, organization & outside.
• Good organizational and time-management skills.