Travel Sales Consultant - Sharjah

Responsibilities:

1. Develop personalized travel itineraries that align with client preferences and budget constraints, ensuring a unique and memorable experience.
2. Utilize advanced booking systems to secure competitive rates for flights, accommodations, and activities, demonstrating expertise in travel logistics.
3. Maintain up-to-date knowledge of global travel trends and destinations, allowing for informed recommendations and strategic upselling.
4. Provide exceptional customer service by promptly addressing inquiries and resolving issues, enhancing client satisfaction and loyalty.
5. Collaborate with vendors and suppliers to negotiate contracts and secure exclusive deals that benefit clients and the agency.
6. Utilize marketing strategies to promote travel packages through social media and email campaigns, expanding the client base.
7. Conduct thorough research on travel regulations, visa requirements, and health advisories to ensure clients have a safe journey.
8. Keep accurate records of client interactions and transactions in the CRM system for future reference and follow-up opportunities.
9. Attend travel expos and networking events to create connections and stay informed about industry developments.
10. Train and mentor new staff members on sales techniques and product knowledge, fostering a collaborative team environment.

Desired Candidate Profile:

1. Bachelor's degree in Hospitality, Tourism, or a related field, showcasing a strong foundational knowledge of the industry.
2. Minimum of 2 years of experience in travel sales or a similar role, demonstrating a proven track record of meeting sales targets.
3. Certifications from recognized travel associations, such as IATA or ASTA, indicating a commitment to professional development.
4. Experience in the Middle Eastern travel market, understanding the unique preferences and cultural nuances of local clients.
5. Fluency in English is mandatory, with proficiency in Arabic being a significant advantage for effective communication.
6. Strong technical skills in using booking and CRM software to streamline operations and enhance customer interactions.
7. Exceptional interpersonal skills, with an ability to connect with clients and understand their travel needs intuitively.
8. A proactive and adaptable mindset, ready to navigate the fast-paced nature of the travel industry and client demands.
9. Physical ability to attend travel expos and conduct site visits, ensuring first-hand knowledge of destinations and accommodations.

Employment Type: Full Time

Company Industry:

• Travel
• Tourism

Department / Functional Area:

• Business Development

Keywords:

• Customer Service
• Travel Planning
• Travel Agent
• Travel Specialist
• Destination Knowledge
• Travel Consultant