Training & Development Specialist

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Training & Development Specialist, you will be responsible for conceiving, designing, developing, and delivering training for dubizzle's VAS vertical employees. You will also run the New Hire Training program, Employee Onboarding, Sales Training, Technical/System training, Policy Training, and refreshers and post-training interventions to update the employees with the required knowledge.

In this role, you will:

• Design an overall training strategy and roadmap for the vertical
• Conduct Training Need Assessment (TNA) exercises with commercial and support teams
• Develop training structure in line with the company vision
• Conceive and design training modules based on the training needs
• Design and conduct quizzes and tests to assess the skills and knowledge level of the employee base
• Oversee the new hire training of commercial and support employees
• Spearhead onboarding program of the leadership positions
• Supervise junior training resources assigned to different lines of business
• Report team performance with the line managers
• Conduct periodic impact analysis of the training programs and align with the organizational goals
• Work with business heads and relevant department stakeholders to gather training requirements on a regular basis
• Design and conduct sales training programs for all levels of sales hierarchy
• In coordination with Tech, conduct system training with the commercial and support employees
• Compile post-training analysis and report to the Manager of Training
• Conduct performance improvement interventions whenever required with the support of Sales Effectiveness employees
• Work with Business Intelligence and Marketing to design and implement Market Intelligence training programs
• Coach and counsel employees on departmental requests
• Attend events and conferences that pertain to commercial understanding
• Work on special projects assigned by the line

Requirements:

• A Bachelor's degree
• Minimum of 4 years of experience in a similar role
• Understanding of LMS and CRM
• Experience with CRM platforms
• Experience with Learning Management Systems
• Strong communication skills
• Strong writing and editing skills
• Excellent presentation skills
• Problem-solving skills
• Teamwork

Benefits:

• A fast-paced, high-performing team
• Multicultural environment with over 50 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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