Trading Production Support Engineer

Job Description

Responsibilities:

1. Low-Latency Trading Production Support: Provide real-time, hands-on support for low-latency trading environments, ensuring minimal downtime and rapid response to system failures or trading incidents. Collaborate with traders and engineers to fine-tune performance and proactively address potential bottlenecks.
2. Production Stability Management: Ensure continuous compliance with external regulatory requirements and internal standards, including risk, security, technology, and trader needs. Support and automate validation and monitoring processes for adherence to necessary standards.
3. Incident Monitoring & Management: Develop and improve monitoring and alerting systems to detect anomalies in key production metrics. Implement rapid response mechanisms and efficient solutions to maintain strategy performance.
4. Release and Change Management: Enforce standards for managing releases and changes to minimize deployment risks. Implement strict acceptance testing for all releases.
5. Process Management: Develop and maintain Standard Operating Procedures (SOPs) for the team, manage task queues, and organize shift schedules to ensure continuous support and high availability of trading strategies.
6. Integration Projects: Lead initiatives to connect with new exchanges, brokers, and trading platforms, ensuring smooth and secure service integration.
7. Technical Performance Optimization: Continuously improve system availability, resilience (MTTR, MTBF), and latency reduction while optimizing data exchange performance and order routing to maximize profitability.

Qualifications

Requirements:

• 5+ years of experience in a trading support function, preferably in a TradeFi buy-side firm with a low-latency tech
• Hands-on experience with low-latency market data and order management systems operations and troubleshooting
• Deep understanding of trading processes and market microstructure, including colocation trading on native exchange protocols and algorithmic trading.
• Experience in monitoring, alerting systems, and incident management for high-load environments.

Nice to have:

• Knowledge of regulatory compliance and security standards.
• Experience developing and managing SOPs and KPIs for service teams.
• Experience managing integration projects with brokers and exchanges.

Strong technical skill set, including:

• Linux systems administration and optimization.
• Good knowledge of network protocols.
• Demonstrable understanding of FIX-based and native exchange protocols.
• Python scripting for automation and monitoring.
• English proficiency at C1 level or higher.

Market knowledge:

• Products coverage: equities, derivatives.