Teller

Cash Transactions: Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks.

Customer Enquiries: Respond to customer enquiries and provide customer service and support.

Customer Accounts: Receive returned cheques, new ATM cards etc., make required entries and advise customers.

Customer Records: Create, update and maintain relevant customer records ensuring that data is recorded appropriately.

Reconciliations: Perform end of day reconciliations accurately and on time.

Generic Accountabilities:

Corporate Governance: Adhere to CBK regulations, Bank's policies and procedures, and work standards.

Compliance: Compliance and awareness of Risk Policies, AML and control regulations as well as Compliance to operational procedures and instructions.

Company Industry:

• Banking
• Broking

Department / Functional Area:

• Helpdesk
• Customer Service
• Telecalling

Keywords:

• Teller