Telephone Operator

Experience

• Having experience in a similar position for at least 12 months with strong interpersonal skills and physical fitness.
  

Skills and Knowledge

• Strong communication skills (verbal, listening, writing)
• Innovative
• Proactive and reliable
• Able to work independently and as part of a team
• Familiarity with OPERA, GXP, Microsoft Office, AVAYA, Res Pak, and other related operating systems
• Flexible with the ability to work around the clock
• Able to up-sell
  

Education or Certification

• Bachelor's degree or diploma in Hospitality or related fields
• Good level of English is essential