Tele Customer Services Agent

Role: Tele Customer Services Agent - Walk In Interview

Location: Kings Tower-International City Phase(2) - Dubai
Map: View Map
Timing: 11 AM to 4 PM, Monday to Saturday, Jan 15, 2025

Role Overview:

The successful candidates will be responsible for reaching out to potential customers, presenting our services, and closing sales. This role is essential for driving our sales growth and enhancing customer relationships.

Key Responsibilities:

1. Make outbound calls to potential customers to promote company's products and services.
2. Understand customer needs and offer solutions and support.
3. Answer questions about products, pricing, and availability.
4. Maintain detailed records of calls and customer interactions in the CRM system.
5. Achieve weekly and monthly sales targets.
6. Follow up on leads and convert them into sales.
7. Handle customer objections effectively.
8. Provide exceptional customer service and build strong customer relationships.
9. Participate in team meetings and share best practices.

Requirements:

1. Excellent communication skills in Hindi and other regional languages is a plus.
2. Proven experience as a tele sales representative or other sales/customer service role.
3. Ability to learn about products and services and describe/explain them to prospects.
4. Good negotiation skills with the ability to resolve issues and address complaints.
5. Basic computer skills and familiarity with CRM software.
6. Ability to work both day and night shifts on a rotational basis.
7. Highly motivated and target-driven.

Preferred:

1. Familiarity with sales techniques and strategies.
2. IND-Preferred.
3. M/F

Benefits:

1. Pick & drop facility
2. Salary 1500 to 2500 AED/Month
3. Employment visa after Successful Training.
4. Health insurance (once visa is done).
5. 30 annual paid leaves with air return tickets.
6. On-duty meals.

Working Days:

1. 6 Days a Week (Rotational Basis)

Language:

1. Urdu/Hindi - Mandatory