Techno Functional Consultant

Roles and Responsibilities

• 5+ years of "hands-on" experience with the Oracle HRMS with a combination of functional and technical experience, including at least 3 full implementations.
• Experience in an environment with an "in-house" Oracle HRMS is a plus, with proven experience in both implementation and post-production support roles.
• Solid skills in all of the following modules are essential: Human Resources, Learning Management, iRecruitment, Self Service, Payroll, Time and Labor.
• Experience with Oracle workflow, AME, and fast formula.
• HRMS personalization, Core, and SS.
• Experience working in a global HRMS environment with multiple business groups, operating units, organizations, currencies, etc.
• Excellent understanding of HRMS-related database tables and APIs.
• Good technical knowledge in SQL and PL/SQL.
• Experience creating reports in Discoverer or any other reporting tool.
• Excellent understanding of payroll accounting.
• Knowledge of statutory and regulatory requirements of UAE.
• Exceptional ability to diagnose and solve system problems while maintaining professionalism and courtesy.
• Adaptable and resourceful, capable of working under pressure to meet aggressive deadlines with limited resources.
• Proven interpersonal skills; ability to work productively and professionally with any level of business and technical resources.
• Self-starter with strong initiative to meet project deliverables, overcome issues, and effectively communicate project timelines for deliverables and resources.
• Strong documentation skills including AIM/ABF methodologies.
• Assertive with strong communication and organizational skills.
• Ability to interact effectively with other areas of management.
• System administration responsibilities, including menus, functions, users, and HRMS security profile.

Preferred Skills

• Experience in the public sector is a plus.
• Working knowledge of Oracle GL, Oracle AP, and Oracle Projects.
• Exposure and understanding of Oracle Applications Framework.
• Good understanding of Oracle HRMS security model.
• Exposure to HRMS DBI is a plus.

Education / Training

• Bachelor's degree in IT-related or business program is preferred.

Lingual Skills

• Fluent spoken and written English.
• Fluent spoken and written Arabic.

Desired Candidate Profile

1. Technical Knowledge

• Understanding of IT Systems: Strong foundation in programming, databases, and system architecture.
• Software Development: Proficiency in programming languages (e.g., Java, C++, Python) or specific platforms (e.g., SAP, Oracle, Salesforce).
• Database Management: Familiarity with relational databases (e.g., SQL Server, MySQL, Oracle) and understanding of data modeling and management.
• Cloud Technologies: Knowledge of cloud computing platforms (e.g., AWS, Microsoft Azure, Google Cloud) and their integration into business solutions.

2. Business Process Knowledge

• Industry-Specific Expertise: Deep understanding of business functions, processes, and workflows in specific industries (e.g., finance, healthcare, retail).
• ERP/CRM Knowledge: Familiarity with enterprise resource planning (ERP) systems (e.g., SAP, Oracle) and customer relationship management (CRM) systems (e.g., Salesforce).
• Business Requirement Analysis: Ability to gather and understand business requirements from stakeholders and translate them into functional specifications for IT solutions.

3. System Integration and Customization

• Customization of Business Solutions: Ability to customize software applications to meet specific business needs, including adapting existing software or developing new modules.
• Integration: Knowledge of how to integrate various business systems (e.g., ERP with CRM, or legacy systems with modern applications).
• Configuration and Setup: Experience in configuring and setting up software applications to meet the business’s operational needs.

4. Problem-Solving and Analytical Thinking

• Troubleshooting: Strong skills in identifying and solving technical problems that arise during system implementation or operation.
• Root Cause Analysis: Ability to analyze issues from both a business process and a technical perspective to identify the root cause of problems.
• Process Improvement: Proactively identifying opportunities to streamline business processes using technology solutions.

5. Project Management

• Project Planning and Execution: Strong ability to plan, manage, and execute projects from initiation to completion, ensuring timelines and budgets are adhered to.
• Stakeholder Management: Ability to communicate effectively with various stakeholders (including business leaders, IT teams, and external vendors) to ensure alignment and successful project delivery.
• Change Management: Experience in managing the human aspects of technology implementation, including training, communication, and user adoption.

6. Communication and Interpersonal Skills