Technician - IT Data Center Operations

Overview

Space42 (ADX: SPACE42) is a UAE-based AI-powered SpaceTech company that integrates satellite communications, geospatial analytics and artificial intelligence capabilities to enlighten the Earth from space. Established in 2024 following the successful merger between Bayanat and Yahsat, Space42’s global reach allows it to address the rapidly evolving needs of its customers in governments, enterprises, and communities. Our vision is to pioneer beyond today for humanity to experience a better tomorrow. Space42 challenges traditional approaches with advanced AI and cutting-edge satellite technology, making space more accessible and redefining how data from space can be used on Earth. We aim to achieve this by connecting people to rewire potential, informing decisions to reimagine impact and enabling action to redefine tomorrow.

For more information visit: www.space42.ai, follow us on X and Instagram @Space42ai

ROLE PURPOSE

As Technician I - IT Data Center Operations, you will be responsible for the installation, maintenance, and troubleshooting of fiber optic and structured cabling systems, as well as GSM mobile systems infrastructure within the IDF/MDF (Intermediate/Main Distribution Frame) and all data center environments across all Space42 sites. Reporting to the Manager - IT Data Center Operations, you will optimize network connectivity, enhance hardware and network performance, and manage electrical systems (Rack PDUs and ATS) across various data centers and commercial buildings. You will play a key role in troubleshooting, maximizing system efficiency, and ensuring the reliability of both cabling infrastructure and critical systems within data centers.

Responsibilities

• Perform regular inspection, maintenance, and troubleshooting of data center equipment, including servers, storage, and networking systems.
• Install, terminate, and test structured cabling systems (fiber optic, copper, etc.) and ensure proper cable management, including cross-connects for coax, fiber, and twisted pair copper.
• Install, terminate, and test fiber optic cables (single-mode and multi-mode) and structured copper cabling (Cat5e, Cat6, Cat6A, Cat7) for voice, data, and video systems.
• Set up telecommunications racks, patch panels, and cable management systems for both fiber optic and copper systems.
• Implement structured cabling for data centers, new offices, and commercial buildings, ensuring compliance with industry standards.
• Perform fiber optic splicing and termination (fusion splicing, mechanical splicing) for both indoor and outdoor installations.
• Troubleshoot and resolve connectivity issues, such as signal loss, poor performance, or network downtime, using testing equipment like power meters, light sources, and cable certifiers.
• Install, configure, and maintain Rack PDUs to ensure proper power distribution across servers and equipment racks.
• Manage and monitor power loads on each PDU to ensure that each rack receives appropriate power levels without overloading circuits.
• Maintain accurate records of hardware installations, configurations, and troubleshooting activities; update data center diagrams, workflows, and procedural documentation.
• Coordinate with relevant ISPs to perform hardware and software maintenance of GSM mobile systems, ensuring optimal performance and connectivity within the mobile network.
• Troubleshoot and resolve issues related to GSM equipment, such as signal degradation, network connectivity problems, and interference.
• Coordinate with third-party vendors for the maintenance, repair, and upgrade of data center equipment and infrastructure.
• Monitor the ATS for accurate functionality, ensuring automatic switching between power sources during outages.
• Perform regular ATS testing to ensure that the transfer process is seamless and that backup power systems are operational.
• Maintain detailed records of fiber optic, structured cabling, and GSM mobile system installations, including cable pathways, hardware configurations, and test results.
• Assist in hardware setup, commissioning, decommissioning, and collaborate with other IT teams for issue resolution and system updates.
• Ensure accurate labeling and organizational standards for all installed systems, facilitating future upgrades and troubleshooting.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• CompTIA A+/Network+ or CCNA certifications.
• At least 5 years of hands-on experience in IT or data center operations, including structured cabling, hardware maintenance, and troubleshooting.
• Basic understanding of IT infrastructure, including servers, networking, and storage systems.
• Strong troubleshooting skills with the ability to resolve hardware, software, and network issues efficiently.
• Ability to lift heavy equipment (up to 50 lbs.) and work in data center environments with high noise and temperature fluctuations.
• Comfort with working in tight spaces, climbing ladders, or working at heights.
• Ability to read and interpret installation drawings (e.g., Visio drawings/spreadsheets).
• General knowledge of safe working practices (e.g., tool safety, eye protection, ladder safety).
• Knowledge of structured cabling systems, including installation, testing, and maintenance.

ADDITIONAL REQUIREMENTS

• Excellent communication and collaborative skills.
• Experience in aerospace, defense, or telecom sectors.
• Willingness to work shifts, weekends, or on-call for 24/7 support.
• Basic knowledge of AI/ML infrastructure or edge computing concepts.
• Proficiency in data center monitoring tools (e.g., Grafana, Zabbix).
• Knowledge of MS Office, JIRA, and familiarity with cloud platforms (AWS/Azure).

OUR BENEFITS & PERKS

• Competitive compensation packages and comprehensive medical insurance to support you and your family.
• Wellbeing-focused initiatives and resources, designed to enhance your personal and professional life.
• Flexibility to balance work and life, with hybrid work options tailored to role requirements.
• Access to exclusive discount programs, offering savings across various lifestyle and leisure experiences across the UAE.

WHAT MAKES A GREAT FIT

If you are performance-driven and possess an inquisitive mind with the agility to navigate ambiguity, you will thrive here. At the heart of the Space42 community is a bias for action and a passion for developing innovative, efficient space services through AI-driven smart solutions that drive technological advancements and create a better tomorrow.