An opportunity has arisen for a Technician to join the Engineering team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:
Understand the complaints/issues, carry out all the relevant equipment to the site, diagnose the situation and the repair needs, carry out repair, replacement and maintenance works as directed/needed.
Respond to all inquiries in a courteous and professional manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
Complete work orders, PPMs, CWAs as directed.
Select correct materials from engineering stores and enter logs of the materials collected.
Organise work and equipment in a skilled and professional manner.
Maintain logs for all work performed while on duty within the department and those in other departments as required.
Respond to work orders or room/site inspection and report any damage observed to the team leaders and propose resolution. Highlight problems outside remit and seek guidance and direction to resolve them.
Ensure adherence to safe working conditions and highlight any issues that may lead to unsafe working conditions.
Ensure that work areas are left in a safe and tidy condition and housekeeping is informed if further cleaning is required.
Ensure that all the operating equipment and necessary materials are available and clean prior to the commencement of service.
Attend all training sessions and meetings on a consistent and regular basis.
Any other duties as may reasonably be requested by the management and reporting manager.
Ensure that a high standard of personal hygiene and grooming are strictly observed and followed.
Develop and maintain positive working relationships with others; support team to reach common goals, guide and supervise general assistants where necessary.
Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence.
Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls and local regulations.
About you:
The ideal candidate for this position will have the following experience and qualifications:
Higher Secondary School Certificate or Secondary education
Vocational certificate in requisite field of Engineering
Qualified tradesman within discipline
You will be redirected to the company website to apply for this position at Jumeirah Marsa Al Arab.