Technical Writer

Responsibilities

• Work with subject matter experts to create and update technical documentation, including user manuals, installation guides, release notes, and online help.
• Develop and maintain a comprehensive understanding of our products and services, and effectively communicate technical information to various audiences.
• Use excellent presentation design skills to create visually appealing and effective presentations that communicate complex technical concepts.
• Edit and proofread technical documentation to ensure accuracy, consistency, and adherence to established standards and style guides.
• Create and maintain templates, style guides, and other documentation tools to ensure consistency and efficiency in documentation creation.
• Collaborate with cross-functional teams to gather and incorporate feedback on technical documentation.
• Stay current with industry trends and best practices in technical writing and documentation.
• Work with product teams to turn draft content into well-organized, easy-to-read documentation.

Qualifications

• Bachelor's degree preferably in computer science or a related technical field.
• Minimum 3 years of demonstrated track record of experience in writing technical documentation, supported by examples to share.
• Ability to communicate technical concepts and product capabilities to technical and non-technical audiences clearly.