Technical Support Technician

As an IT Technical Support Technician, your role will involve:

1. Providing first and second line IT Support services to users across ADNOC Distribution's Head Office, Service Stations, Remote Area Offices, and other sites ensuring a quick and timely response to user problems within SLA guidelines.
2. Installing and setting up IT equipment at ADNOC Distribution sites.
3. Managing the Service Catalogue.
4. Conducting training and creating awareness to end-users on IT services and new releases.

Minimum Requirements:

1. Diploma in Computer Engineering or equivalent.
2. At least 3 - 5 years experience in a similar position.
3. Strong IT Troubleshooting and problem solving ability.
4. Good English language skills - both written and spoken.

About The Company:

ADNOC Distribution (Abu Dhabi National Oil Company) was established in 1973 as the first government-owned national company specializing in the marketing and distribution of refined petroleum products in the United Arab Emirates. Currently employing over 5000 employees, ADNOC Distribution has become one of the largest petroleum companies in the Arab Gulf region. Our activities and services include operating over 175 Service Stations, refueling aircraft at several airports, and manufacturing and marketing lubricants locally and internationally, to mention a few.