Technical Product Specialist

Roles and Responsibilities

Responsibilities:

• Achieve the sales target in the assigned product lines.
• Maintain proper contact and relationship management with principal companies and representatives to ensure effective interactions and field visits.
• Frequent visits and coverage of all potential to existing customers to ensure high customer satisfaction and repeat business from accounts.
• Manage relationships with key customer accounts and influencers to increase market share.
• Efficient execution and delivery of purchase orders to meet customer expectations, ensuring proper ordering and configuration.
• Provide monthly feedback on required product stock and monitor expiries to maintain proper inventory.
• Maximize the use of all available sales tools like demo units, PowerPoint presentations, samples, product data sheets, and formal workshops.
• Respond timely and accurately to all quotation requests and tenders to secure business. Communicate with customers to follow up on payments and support the collection process as needed.
• Actively participate in the business development process, continuously reviewing end-user prices and cost prices based on market dynamics and trends.
• Responsible for new accounts and the introduction and implementation of new products.

Requirements:

• Bachelor’s degree in Nursing, Biomedical Engineering, Health & Life Sciences, Medical Technology, or equivalent experience.
• 2 years of relevant experience, preferably in surgical instruments or electrosurgical machines & accessories in the UAE.
• Excellent English communication, negotiation, and presentation skills.
• Demonstrated ability to absorb technical, clinical, and product knowledge and disseminate it effectively to healthcare professionals at all levels.
• Consistently positive attitude towards the role, teamwork, and upholding the corporate image with customers.
• Skills: Listening, Negotiation, Cross-Selling, Analytical Ability, Leadership, Service Orientation, Interpersonal Skills, Self-Management, Time Management, Valid Driving License.

Desired Candidate Profile

1. Product Knowledge:
In-depth product expertise, competitive knowledge, and lifecycle management.
2. Customer Focus:
Understanding customer needs, product recommendations, and providing customer support.
3. Sales and Marketing Support:
Supporting the sales team, conducting presentations and demonstrations, and collaborating with marketing teams.
4. Technical Skills (if applicable):
Technical understanding, troubleshooting, and assisting in documentation creation.