Technical Product Manager - The Emirates Group

Job Purpose: At Emirates we believe in connecting the world to and through our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better.

Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation were always at the forefront pushing boundaries. Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cuttingedge information and technology team as Technical Product Manager.

Join our Technical Product Management team where we build effective technology products and services that our customers love. We offer a mix of B2B and B2C products and services in domains such as Digital Airline and Airport Operations Group Services and Commercial. Our goal is to continuously evolve our products enriching them with features that focus on delivering value to our customers and users. If you are passionate about creating impactful technology products and ensuring their success we invite you to apply and to contribute to the innovation and excellence at Emirates Group.

Technical Product Manager (Digital) is an expert who builds a seamless customer experience across Emirates digital channels. Leading an Agile Release Train (ART) you will drive the feature backlog and oversee the implementation of various initiatives. In addition you will build strong relationships with key business stakeholders and align technical solutions with strategic objectives to ensure we deliver outcomes that exceed customer expectations. You will lead and develop a diverse team of Technical Product Owners who work directly with the teams in the ART.

In this role you will:

• Collaborate with TPOs (technical product owners) peer groups vendors and other IT stakeholder groups to deliver ongoing and future Program Increment Planning (PIs) utilising business value assessing available capacity and effectively sequencing and prioritising backlogs.
• Lead a team of TPOs through collaboration delegation and empowerment to ensure effective delivery of our technology solutions.
• Collaborate with architecture engineering and service management teams to ensure the overall backlogs are balanced to provide a scalable user experienceoptimized stable and performant technology product that continually meets business needs. Ensure Technical Debt NFRs (NonFunctional Requirements) and System enablers are considered captured and cascaded to team backlogs.
• Participate in Sprint demos at the team level and assist in the preparation of system demos and other varied levels of involvement across a suite of Demos and Visual Release Notes at the team level. Engage in the preparation and delivery of PI demos to the stakeholder group via Inspect & Adapt workshops with the overall goal of driving increased use and adoption.
• Responsible for the quality and integrity of the data held in the Product Catalogue for your specific
• Product/s. Define a methodology for analysing and responding to target metrics and value post PI delivery aiming to drive increased use and adoption of our technology products.
• Develop and mentor TPOs supporting their professional development. Contribute to the TPM peer community in identifying and acting upon opportunities for Learning and Development growth and advancement.
• Maintain the quality and integrity of the data held in the Product catalogue and features within the technical and team boundaries ensure the identification and contribution of risks and dependencies and ensure appropriate team backlogs reflect any impact.
• Drive the partnership with applicable product vendors ensuring timely feature/product upgrades and maximising the products efficiency and effectiveness. Minimise bespoke customisation and influence business process changes to best utilise vendorsupplied products.

Leadership Role: YES

Qualifications & Experience: To be considered for the role you must meet the below requirements:

• Degree in a relevant domain q ualified in SAFe Product Owner/Product Manager (POPM) or Agile Product Management (APM)
• 8 years of total experience 3 5 years of practical experience working as a Technical Product Manager or Product Owner
• Knowledge/skills:
  • Wellversed in the tools for the technical product aspects of software delivery.
  • Strong communication skills at peer line and stakeholder levels. and p roven experience in developing (including coaching and mentoring) direct and indirect reports
  • Demonstrated technical or domain expertise utilising a depth and breadth of knowledge and practical experience within the specific domains or technical areas.
• Experience in the following areas is desirable:
  • Modern responsive websites
  • Ability to convert large Initiatives/Epics into features so development teams can further refine these and a bility to manage feature backlog across multiple agile teams
  • Ability to apply prioritisation techniques to meet the needs of different stakeholders and a pplication of Minimum Viable Product (MVP) to increase speed to market