Technical Event Engineer

Genetec - Protect the everyday

We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers within a wide range of industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths.

Our network of over 1800 people globally is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees, proven by our 2022 Internal Engagement Survey results of 4.4/5.

The Team

Join Genetec's Marketing Department and take center stage in showcasing the Genetec brand across the EMEA region, spanning 15+ countries. Reporting to the Europe Events Manager and collaborating closely with the Dubai and Montreal-based teams, you will play a pivotal role in amplifying our market presence and reinforcing our status as an industry leader.

What your role will look like:

Strategy and Innovation

• Implement innovative and persuasive annual product demonstration strategies of Genetec products to optimize their promotion at various events (technical events, international trade shows).
• Develop demonstration contexts, scenarios, and videos that highlight the strengths and capabilities of Genetec products.
• Work closely with the Product Marketing team during the technical evaluation of the competitors.

Support and training for end users, partners, employees

• Work closely with the Product Marketing team to contribute to the communication to Genetec's end-users and resellers about products and materials.
• Share practical information on how the product is used in production scenarios.
• Provide trade show staff with training in the use of the demo environment.
• Collaborate with the Technology Alliances team to solicit our partners to develop joint initiatives to showcase our technologies and solutions in parallel with their offerings.

Management of Genetec's technology platform and technical coordination of events

• Organize and supervise the technical aspects of preparation for major events in close collaboration with the technical experts of each product group to ensure that Genetec's demonstrations are technically sound and representative of our latest innovations.
• Ensure preparation, shipping, and installation of demonstrations at events.
• Coordinate the technical equipment required by Genetec's Marketing Department with the Company's calendar of events in Europe, the Middle East, and Africa.
• Manage Genetec’s Experience Center Dubai (DBCX).

About you

*We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role.*

• Ability to collaborate and foster internal communication.
• Technical and creative aptitude.
• Excellent communication skills, adaptable to diverse audiences.

Technical Expertise

• Technical (administration and troubleshooting of Windows operating systems, network principles and TCP/IP protocols, network equipment, network storage, server virtualization).
• Communication and writing, analytical elocution techniques.
• Event management and organization techniques.
• Genetec software and hardware.
• Professional level English.
• Office and communication tools.

Even better if you have these assets

• Arabic language skills.
• Additional European language skills.

Genetec is an equal opportunity employer; we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.

4.5/5 agreed in our 2022 Internal Engagement: “People of all age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are valued here.”

To learn more about us: Website