Technical Account Manager, UAE

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for a Technical Account Manager (TAM) to join our Technical Account Management Team in Dubai, UAE. Reporting to the Snr Manager you will be responsible for:

Responsibilities:

• Providing technical insight and leading practices for implementing and operationalizing Zscaler solutions to solve complex customer problems. This expertise will be applied to solve high impact problems for customers.
• Providing customers with technical guidance for new solution capabilities, migrations, integrations, and expansions.
• Working directly with customers to develop customized technical strategies to meet their desired businessoutcomes.
• Creating adoption plans and influencing the acceleration of production level consumption across solution areas.

What we're Looking for (Minimum Qualifications)

• 3+ years of experience in a customer-facing role (e.g., Solution Delivery/Engineering, Customer Success Management, Technical Account Management).
• 2+ years of experience in Cloud Services, Networking, Security Solutions, or related technologies.
• Experience in Networking Security, including key technologies in areas such as secure connectivity (e.g., SD-WAN, VPNs), data protection (e.g., DLP, CASB), and web security (e.g., SWG, MPLS).
• Experience of working with Enterprise Level Customers.

What Will Make You Stand Out (Preferred Qualifications)

• Bachelor’s Degree in Engineering, Information Technology, Business, or a related field; or equivalent practical experience.
• Certifications from providers such as AWS, Google Cloud, or Microsoft Azure, highlighting cloud infrastructure expertise and strategic guidance capabilities.
• Industry certifications such as ISC, CISSP, GIAC, CCNP, Network+, or equivalent.

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