TEAM LEADER - TELE SALES

Job Responsibilities

• Lead and inspire a team of telesales agents to achieve and exceed sales targets through effective coaching and motivation.
• Develop and implement strategic sales plans that align with company goals, ensuring the team understands their role in execution.
• Monitor team performance and provide real-time feedback to improve sales techniques and customer engagement strategies.
• Conduct regular training sessions to enhance product knowledge, sales skills, and customer service capabilities within the team.
• Analyze sales metrics and reports to identify trends, areas for improvement, and opportunities for growth.
• Foster a positive team environment that encourages collaboration, accountability, and open communication.

Desired Candidate Profile

• Bachelor's degree in business, Marketing, or a related field is preferred to ensure a strong foundational understanding of sales principles.
• Minimum of 5 years of relevant telesales or telemarketing experience, with at least 2 years in a leadership role to effectively manage and guide a team.
• Proven track record of achieving sales targets and driving team performance, showcasing results-oriented leadership capabilities.
• Excellent communication skills in English; proficiency in additional languages is a plus to cater to diverse customer bases.
• Strong interpersonal skills with the ability to build relationships and foster a collaborative team environment.
• Analytical mindset to interpret sales data and make informed decisions that drive team improvements.
• Ability to adapt to a fast-paced environment and handle dynamic challenges with composure and strategic thinking.