Team Leader - Offside - Jumeirah Saadiyat Island

Team Leader - Offside - Jumeirah Saadiyat Island

United Arab Emirates

Job Description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. The brand is renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences, offering warm and generous service.

A sustainable hospitality leader in the capital, Jumeirah Saadiyat Island offers an eco-friendly stay amidst contemporary surroundings on the Abu Dhabi coastline. The luxury beachfront resort features seven world-class restaurants and bars, three swimming pools, and an award-winning spa. With a pristine private beach and sand dunes, the resort has implemented eco-friendly strategies and initiatives since its launch in 2018.

About the Job:

An opportunity has arisen for a Team Leader to join our Food and Beverage Team in Jumeirah Saadiyat Island Resort. The main duties and responsibilities of this role include:

• Managing the day-to-day activities of the team.
• Motivating and guiding the team to achieve organizational/departmental goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Leading the team by example, demonstrating compassion, honesty, and integrity.
• Ensuring all personnel, clients, and their guests are greeted and attended to professionally.
• Briefing staff regarding duties before shifts.
• Compiling duty rosters and advising on changes.
• Preparing reports and maintaining appropriate filing systems.
• Managing stock, inventories, and vendor contracts.
• Submitting purchase orders and ensuring proper expense management.
• Reporting operational problems or irregularities to the Supervisor.
• Handling guests’ enquiries and complaints professionally.
• Ensuring adherence to compliance with policies and procedures.
• Conducting regular checks and audits to maintain high service standards.
• Carrying out any reasonable job requests made by management.

About you:

The ideal candidate will have the following experience and qualifications:

• Up to 2 years of experience, preferably with an international hospitality company.
• Experience of working in an international capacity and understanding cultural differences.
• Exposure to working with a multi-cultural team.
• Excellent listening skills and customer orientation.
• Adaptability and appreciation of cultural diversity.
• Experience with Micros Cashiering system.

About Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED). Additionally, we provide generous F&B benefits, reduced hotel rates across our properties, excellent leave and healthcare packages, flights home, accommodation, life insurance, functional incentives, and other employee benefits, making this role attractive to high performers.