Talent Development Manager

Roles and Responsibilities

We are looking for a Talent Development Lead to work in conjunction with the Talent Development Manager and colleagues to deliver impactful learning initiatives aligned to business needs.

The job scope includes:

• Interact regularly with all Miral colleagues (including park walks and special events), with specific focus on allocated stakeholder groups
• Work closely with the HR Business Partners and business leaders to understand specific department/Park requirements
• Align learning initiatives across Miral to business needs
• Deliver the full learning cycle, including needs analysis, design and delivery of blending learning solutions and evaluation
• Design online learning solutions using a variety of tools such as Articulate & VYond; launch these learning modules on platforms such as Viva Engage, Loop, LMS & Teams
• Support broader HR initiatives by working closely with the rest of the HR team
• Research new and innovative learning tools and ideas and share with the team
• Support Miral’s Emiratization programme, as required
• Support the business with internships, cross-training and Up-skilling
• Assist with document control, training data and reporting as required
• Training Needs Analysis:
• Conduct assessments to identify the training and development needs across various departments
• Collaborate with managers and employees to determine specific learning objectives and gaps
• Program Design and Development:
• Design, develop, and update training programs, including e-learning modules, workshops, and seminars
• Create engaging and effective training materials such as presentations, manuals, and online content
• Customize training solutions to meet the specific needs of different departments or job roles
• Training Delivery / Facilitation:
• Facilitate training sessions in person or virtually, ensuring an engaging and effective learning experience
• Coordinate with external trainers or subject matter experts when necessary
• Provide coaching and support to employees as they apply new skills and knowledge
• Evaluation and Reporting:
• Develop and implement evaluation tools to assess the effectiveness of training programs
• Analyze training data and feedback to identify areas for improvement
• Prepare and present reports on training activities, outcomes, and ROI to management
• Continuous Improvement:
• Stay up to date with the latest trends, tools, and best practices in learning and development
• Recommend and implement new training technologies and methodologies to enhance learning experiences
• Foster a culture of continuous learning by promoting ongoing professional development opportunities
• Collaboration and Stakeholder Management:
• Work closely with HR, department heads, and other stakeholders to ensure alignment of training programs with organizational goals
• Build strong relationships with external training providers and manage contracts and budgets related to training services

Desired Candidate Profile

• Ensure all training programs comply with legal and regulatory requirements
• Maintain accurate records of training activities, employee participation, and certifications
• Manage the learning management system (LMS) and ensure all training content is up to date

To be considered for the role, you will need to have:

• Diploma or Degree in any field
• Train the Trainer Certification (ATD / ISTD) and or Certificate in facilitation (ATD) or coaching (ICF)
• 3 years minimum in Learning and Development with a breadth of experience across design and delivery (Facilitation / Training experience)
• Demonstrable L&D experience within the Hospitality, Retail or Theme Park industries
• Experience with Learning Management Systems
• Working knowledge of online learning platforms
• Working knowledge of movie making; editing
• Working knowledge of graphic design tools (Photoshop, Illustrator etc.)