Talent & Culture Coordinator

Company Description

Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.

When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.

Job Description

Administration

• Create new file of new joiners and maintain documents of all active colleagues
• Conduct HR induction for new colleagues
• Prepare ID cards
• Distribute Heartist Cards
• Maintain records of Passport & Residence visa in shared drive
• Update HR notice boards
• Prepare and issue monthly colleague newsletter
• Ensure tracking and renewals of visas and Passports of colleagues
• Liase with Coordinators for renewal of visa and Passport of colleagues
• Maintain systematic order of the HR shared drive and create process maps for all HR processes
• Assist colleagues with admin/document requests and process all HR related letters and certificates for colleagues
• Responsible for processing Future log orders for the HR team
• Assist colleagues with their day to day queries and questions
• Any other adhoc requests by Talent & Culture Manager / Director of Talent & Culture

Welfare & Events

• Plan and prepare for gatherings and meetings for colleagues (scheduling, invitations, presentations, BEOs, decorations)
• Responsible for Colleague of the Month/Supervisor of the Quarter/Leader of the Quarter processes (nominations, certificates, presentation)
• Track winners of Colleague of the Month, Supervisor of the Quarter, Leader of the Quarter and Dream Team
• Organize the monthly MD’s lunch and breakfast events (Booking the venue, sending out the list etc.)
• Assist and organize monthly engagement activities with the team
• Update and share Events Calendar on a monthly basis
• Assist with creative poster campaigns and all events organized by the HR Department

Recruitment

• Assist with scheduling of interviews for level 1 & 2 positions
• Conduct reference checks for level 1 & 2 positions
• Liase visa cancellation for expected new joiners

General Responsibilities

• Promote efficiency, confidence, courtesy and high standard of social skills
• Promote and ensure good inter-departmental relations
• Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues
• Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
• Adhere to Raffles the Palm rules and regulations at all times

Qualifications

• Previous experience in a similar HR role is desirable within a 5-star hotel
• Post-secondary school education