Talent Acquisition & HR Operations Lead

Job Overview:

The HR Operations & Talent Acquisition Lead is responsible for ensuring the effective execution of HR operations and talent acquisition strategies to support the group's growth and objectives. This job manages all aspects of HR operations to ensure compliance, efficiency, and effectiveness, while also driving talent acquisition efforts to attract and retain top talent.

Key duties and Responsibilities

• Develop and refine sourcing strategies to ensure a consistent pipeline of qualified candidates.
• Measure the effectiveness of recruitment strategies and make necessary adjustments to improve results.
• Conduct intake meetings with hiring managers to align on job requirements and expectations.
• Provide regular updates and metrics on recruitment progress to stakeholders.
• Identify and leverage the most effective recruitment channels for different roles.
• Develop and maintain a network of potential candidates through proactive market research and ongoing relationship management.
• Ensure a streamlined and efficient recruitment process to reduce time-to-fill metrics.
• Maintain accurate and up-to-date recruitment records in the HRIS system.
• Ensure timely communication and feedback to candidates.
• Enhance the employer brand through a positive and professional recruitment experience.
• Ensure all HR operations processes are conducted efficiently and in compliance with company policies and regulations.
• Review and update HR processes to enhance efficiency and effectiveness.
• Monitor compliance with HR policies and procedures across the group.
• Provide guidance to employees and managers on HR policies and practices.
• Accountable for the successful implementation and maintenance of HRIS systems.
• Identify opportunities for process improvements and automation to enhance HR operations.
• Identify opportunities for process improvements and automation to enhance HR operations.
• Act as a trusted advisor to managers on handling complex employee relations issues.
• Ensure consistent application of employee relations policies and practices.
• Measure the effectiveness of engagement initiatives and recommend improvements.
• Facilitate employee feedback sessions and action planning based on survey results.
• Ensure training programs are aligned with business goals and employee development needs.
• Track and evaluate the impact of training programs on employee performance.
• Assist in the creation and implementation of career development plans for employees.
• Monitor the progress of talent development programs and provide recommendations for improvement.
• Uphold company values throughout business practices and utilise sound judgment in decision making.
• Any other additional duties as may be required by management based on needs of the business.

Work Experience:

• A minimum of 3-5 years of experience in the field of Human Resources with a focus on talent acquisition and HR operations.

Educational Qualification:

• Relevant bachelor’s degree in related field.
• HR certification (e.g., SHRM-CP, PHR) preferred.