System Support Engineer

Key Accountabilities:

Deploy and manage Active Directory Domain Services (AD DS) in on-premises and cloud environments.
Manage Windows Servers, Exchange servers, SQL servers and workloads in a hybrid environment.
Manage storage and file services.
Manage and optimize virtual machines and containers.
Implement and manage an on-premises and hybrid networking infrastructure.
Secure Windows Server on-premises and hybrid infrastructures.
Implement and manage Windows Server high availability.
Implement disaster recovery.
Migrate servers and workloads.
Monitor and troubleshoot Windows Server environments.
Integrate Windows Server environments with Azure services.
Manage Windows Server in on-premises networks.
Azure administrators.
Enterprise architects.
Microsoft 365 administrators.
Assist in installing, configuring, testing, and maintaining operating systems, application software, and system management tools.
Maintain system and infrastructure availability, stability, integrity, and efficient operation.
Monitor, maintain, support, and optimize networked software and associated operating systems.
Provide operational support for server, storage, or network infrastructures.
Contribute to planning and implementing infrastructure changes to enhance performance.
Assist in software and operating system upgrades and track system licensing.
Configure security settings and access permissions.
Configure and maintain office and production software.
Provide technical guidance to other engineers and administrators.

Qualifications:

Bachelors degree in computer engineering or related field.
Minimum years of experience: 5-10 years of experience in a system support role.

Skills and Competencies:

1. Professional certifications such as MCSE, MCSA, ITIL, VMware, CCNA/CCIE, Juniper Networks Certified (JNCIS-SEC), CompTIA A+, CISSP, CAPM.
2. UAE driving license preferred.
3. Good communication skills in English.
4. Strong experience with storage architecture and administration.
5. Analytical skills and report preparation abilities.