Support Specialist - Work from home

Responsibilities:

1. Provide excellent customer support through various channels including phone, email, and chat.
2. Troubleshoot and resolve technical issues related to our products and services.
3. Assist customers with account registration, billing inquiries, and product inquiries.
4. Collect and analyze customer feedback to identify areas of improvement.
5. Collaborate with other team members to ensure timely and accurate resolution of customer issues.
6. Update customer databases and maintain accurate records of customer interactions.
7. Stay up-to-date with company policies, products, and services.