Supervisor - JBR

Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.

This role falls under our Five Guys umbrella. As our Five Guys team continues to grow, we’re in search of a Supervisor. In this role you will perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of the restaurant in the absence of the Restaurant General Manager and Assistant Restaurant Manager, ensuring compliance with the company and brand standards in all areas of operation.

Responsibilities:

• Leads Crew Members and directs all daily operations of the restaurant in the absence of the Restaurant General Manager or Assistant Manager, including supervising the training of employees, opening and closing the store, the safekeeping of all cash and takings, ensuring all food preparation is complete, managing employee breaks and shift changes.
• Excels in performing all Crew Member tasks.
• Maintains fast, accurate service, ensures excellent customer experience, and ensures that all products are consistent with brand standards.
• Makes sure that the restaurant adheres to company, local municipality and brand standards with regards to cleanliness, organization, food safety and customer accessibility.
• Works as a team player to support other employees in completing their tasks.
• Offers friendly, fast and efficient customer service.
• Carries out any other reasonable task as assigned by the management.

Minimum Requirements:

• College Level or Bachelor's degree in Hospitality Management.
• Minimum of 3 years' experience in the food and beverage industry and reporting in a fast-paced and dynamic environment.

Note: Due to a high influx of profiles, only shortlisted candidates will be contacted.