Supervisor (Geant)

About GMG

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, food, and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

About the Role:

The Store Supervisor is responsible for the day-to-day running of the section and ensuring that all standards in stock, display, and service are met.

Core Responsibilities:

1. Support store operations to achieve annual sales targets.
2. Maintain proper coverage and schedules to uphold high levels of customer service.
3. Conduct store operations audits to ensure compliance with standard operating policies.
4. Oversee after-sales processes, ensuring adherence to repair/return policies.
5. Address customer needs and resolve complaints promptly.
6. Maintain visual merchandising standards according to brand policy.
7. Ensure promotions and pricing accuracy in line with company standards.
8. Generate and analyze sales reports to maximize stock potential.
9. Submit daily invoices and sales recaps to Finance.
10. Execute store operations including cash handling, inventory management, and record-keeping.
11. Maintain proper loss prevention standards and compliance with cash handling procedures.
12. Manage inventory movements and discrepancies.
13. Ensure cleanliness and maintenance of both the interior and exterior of the store.
14. Direct the team to follow standard operating procedures and store appearance standards.
15. Carry out cashier duties as required.