Strategic Account Manager

Position Title: Strategic Account Manager

Unit: GMO GlobalSign, UAE

JOB BRIEF

As a Strategic Account Manager (SAM), you will play a pivotal role in assisting GlobalSign's Sales team by achieving or exceeding sales targets. You will create and oversee sales accounts for the designated region using written correspondence, telephone interactions, and in-person visits. Your focus will be to drive growth and profitability by successfully negotiating customer contracts, delivering outstanding service, and liaising with other departments like Vetting and Client Services as required.

KEY RESPONSIBILITIES

1. Meeting Personal Targets
   Achieve or exceed personal sales targets set by the company.
   Be proactive, driven, and self-initiating to meet goals effectively.
2. Generating New Business
   Identify potential clients and target key market verticals using cold calling, industry events, and networking.
   Follow up on all leads, negotiating with new and existing customers to secure business.
   Manage and track opportunities, consistently generating new leads.
3. Account Management
   Maintain and grow a designated account base, ensuring effective communication and service.
   Utilize strong organizational and communication skills to deliver excellent sales support.
   Regularly engage with account contacts at all levels (e.g., IT Managers, CTO/CIO, CEOs) to drive growth.
   Be prepared to travel at short notice and represent the company professionally.
4. Team Coordination
   Collaborate effectively within the Sales team, maintaining motivation and fostering teamwork.
   Work cohesively with other departments to address customer needs and provide exceptional service.
5. Compliance and Administration
   Comply with company security policies and Webtrust standards, ensuring high levels of data security.
   Maintain timely and accurate data within CRM systems (Salesforce).
   Utilize MS Office tools for day-to-day activities and ensure compliance with company processes.

JOB REQUIREMENTS

• Must hold valid VISA and Driving License
• 3-6 years of experience in account management or a relevant field.
• Background in IT Sales.
• Proven ability to deliver client-focused solutions based on customer requirements.
• Exceptional listening, negotiation, and presentation skills.
• Excellent verbal and written communication abilities.

BENEFITS

• Be part of a well-established Japanese MNC expanding in India and the Middle East.
• Meaningful, rewarding work performed with integrity.
• Collaborative learning with dynamic colleagues and leaders.
• A unique career journey shaped by your talent and curiosity.